“Not only does it make us competitive as an employer but it also gives us the ability to retain the best and most dedicated team members, which translates to better service,” says COPS Founder and President Jim McMullen.

What’s new in wholesale central station monitoring? We checked in with several third-party central stations to ask about this.

COPS Monitoring has purchased the wholesale monitoring assets of Security Partners at auction on May 27, 2021. 

The wholesale central station business is a multi-faceted one, and companies in this business are keen on innovation, adding new capabilities every year. A few commonalities emerged as we spoke with central stations for this year’s annual roundup of wholesale monitoring.

Wholesale central stations seem to be involved in a continuous process of upgrading facilities, adding new services and developing new ways to support the security dealers who use their services.

With healthcare and mobile monitoring on the rise, monitoring isn’t just for alarm systems anymore. Today’s central stations also offer new mass communications options and other innovative services.

The central stations listed on the following pages offer wholesale monitoring services to security companies that have subscribers under contract for monitoring and/or hosted and managed services, but do not operate their own central station.