Monitronics Adds Electronic Dispatch Communication to 2 Cities

Monitronics’ Dallas-based monitoring center has added electronic dispatch communication with Washington, D.C. and Tempe, Ariz. – the latest growth in the CSAA’s Automated Secure Alarm Protocol (ASAP) service, which speeds up dispatch time and reduces potential errors in the manual exchange of emergency dispatch data.

The Monitronics Alarm Response Center is a charter member of ASAP, a collaborative effort with police departments to exchange dispatch information electronically and reduce dispatch time from 3 to 4 minutes to a matter of seconds.

 ASAP is also available in Houston and Richmond, Va. Kathleen Schraufnagel, Monitronics’ industry relations liaison, is representing Monitronics and chairing CSAA’s ASAP Outreach Committee as the program seeks new markets.