São Paulo Metrô in Brazil has deployed ISS (Intelligent Security Systems’) SecurOS FaceX solution to protect passengers traveling on Line 3-Red, which features approximately 1,400 cameras deployed across 18 transit stations as well as the Itaquera and Belém railyards. The facial recognition solution was implemented last month by the Governor of the State of São Paulo at the Metrô Operational Control Center.

New cameras are also being installed over the next 18 months on several other train routes managed by Metrô, including Line 2-Green and Line 1-Blue, which will also leverage the SecurOS platform for advanced video intelligence. Last year, ISS began work on the most recent expansion of the Metrô security system, which is intended to cover 55 additional transit stations over the next 30 months and create a surveillance footprint that includes more than 5,000 cameras.

In addition to SecurOS FaceX, ISS solutions, including SecurOS Enterprise and SecurOS MCC, form the core of the expanded security system, which also features the largest number of facial recognition licenses in the Americas. 

The electronic monitoring system, which covers the entire São Paulo Metrô, is connected to a centralized control center that enables real-time detection of suspicious activity and triggers alerts for security operators. Leveraging AI-powered technology, the system analyzes images automatically, expanding each operator's ability to manage and respond to events anywhere in the system.

It also provides identification and tracking of objects as well as detection of intrusions into restricted areas, detection of unaccompanied children, missing persons, abnormal movements on platforms, and accurate passenger flow counts while simultaneously respecting and, strictly complying with, Brazil’s General Data Protection Act.

The City Hall of the Capital and the Secretariat of Public Security also served as partners on this project.

“The addition of more powerful video analytics to traditional video monitoring systems has given metropolitan system operators new tools to protect their operations, staff, and public users,” said Daniel Feitosa, regional director for Brazil at ISS. “Object tracking, facial recognition, detection of unattended objects or children — all of these are powerful, AI-driven security tools that are available for deployment across large and small systems. ISS is committed to improving global safety and security by delivering the best options for transportation systems.”

Marcelo Lemos, head of São Paulo Metrô's operation engineering department, said, “The São Paulo Metrô is a critical economic and societal infrastructure serving more than 21 million residents. This new expanded system will help improve safety and security for our operational teams, for our passengers, and for the general public throughout the Metrô network.”