Devcon Security Goes from Super Regional to National in 6 Months

Up until the fourth quarter of last year, Devcon Security, Hollywood, Fla. operated nine branches, seven of them in Florida and two in New York. Fast forward to the end of June, and the company has built out its regional business into a nationwide platform with 52 branches and more than 900 employees.

Robert Farenhem, president and chief executive officer at Devcon, comments that the expansion started out in the Southeast United States and grew in scope as a direct result of the availability of talent resulting from recent changes in the industry. Notwithstanding a difficult economy, the company saw an opening that could not be missed. “There was a unique opportunity to do it now,” Farenhem relates. “We had become very aware that towards the end of last year there was talent becoming available. We felt after meeting with some of those folks that the culture we had as a company was very consistent with what we were finding.

“That opportunity driven by the availability of talent was not going to be around forever. So in spite of more macro economic environments, this was an opportunity we had to take advantage of. We do fundamentally believe that business is built around people. So if you have an opportunity to bring on very high quality people, you need to look long and hard at that.”

There has been some speculation within the industry that the acquisition of the second largest security company might leave an empty space in the industry and whether other companies would try to fill those shoes. “Underlying this, we thought that with the merger between Broadview and ADT, that there may have been opportunity, defined by being a quality service provider, for us to step into that void if it presented itself,” Farenhem comments. “That is how we define ourselves. We are now a national company but we do emphasize the customer care environment that we create and maintain for our customer base as the thing that distinguishes us from the competition.”

The process of expansion has been underway for the past six months, Farenhem says, and in that time, the company has built out its branch network to include California, Washington state, Arizona, Texas, the Mid-Atlantic, the Northeast and the Midwest. “It’s really a comprehensive coverage model for the U.S. with physical branches to grow our customer base,” Farenhem explains.

“In addition to building out a branch network, we’ve also significantly enhanced a whole lot of our support functions to not only support the business but also to drive the sales process and put us in a position to be one of the quality service providers in the industry,” Farenhem continues. “That is where the establishment of our national operations center in Dallas has been key.”

The centralized location is a new resource to support Devcon’s national branch footprint. At the time of writing, the center is staffed by 120 new employees, with predictions for a total of 190 support people by October of this year.

These support functions are part of a focus on customer care that Farenhem says has always been a key facet of the company’s mission. “[The expansion] is only going to have a positive effect on our existing customers. It allows us to have better resources. It allows us to make investments into our customer care environment, which is very important to us. We define our health as a business by the longevity of our customer base and having more resources to invest into our care environment, we believe allows us to deliver better services, more consistently to our existing customer base.”

In fact, these major changes to the company’s infrastructure have had little effect on the core of the company, Farenhem believes. “What’s interesting is the personality of our company has not changed. We found a very unique opportunity to add complimentary pieces to what our culture was. The thing that is different today versus a year ago is that based on the new infusion of talent and the entry into new markets, our growth prospects as a company are quite different.”

The challenges that have arisen during the fast-paced expansions are anything you might expect when starting up a business, Farenhem says. “We’ve embarked on what is effectively a very large start-up operation that has dwarfed what our historical business in Florida and New York was.” In addition to managing growth, the company has worked hard on seamlessly and quickly assimilating new talent, opening new businesses and acquiring licenses, building facilities at what Farenhem calls “price-sensitive levels,” and hiring and training a sales force. “Those are all very daunting challenges if you deal with them one at a time, let alone if you do them all at the same time and in 43 new markets,” Farenhem says. “It’s been a lot of work over the last six months. But at this point we have 49 out of 52 branches selling and expect the last three operational by the end of June. Then we’ll be able to look back with a great sense of accomplishment that we’ve gotten all of these businesses up and running and on their way to being highly productive.”

At these early stages of expansion, one key marker of success is Devcon’s sales force, Farenhem notes. “Right now, on a month over month basis, we are ramping up sales by about 50 percent.”

As far as what this means for the company’s technology model, the current focus is on expanding its footprint, but Farenhem added, “This does give us better options to approach the market and take advantage of whatever technologies come forth. Now, we are focused on this expansion phase. We’re focused on a residential and light commercial sales model. That doesn’t preclude us from — once the new branches are established — back-selling with the commercial capabilities that we have in Florida and New York into these new markets and all the technology that comes with that. So technology is not a barrier to us, it never has been but particularly now, it will not be. Our platform right now for our residential and light commercial business is a GE, alarm.com platform, which we believe is as good as you can get in the marketplace today.”

Devcon is owned by Golden Gate Capital, which according to Farenhem, has been a strong supporter for this venture along the way. “Golden Gate’s ambition when they entered the security industry initially was to build out a national brand, and their acquisitions of Pinnacle and then Devcon were steps along that road. Golden Gate is still focused on building out a national full-service security platform and this is all part of that greater strategy.” – By Sabrina Gasulla, Associate Editor

Diebold Wins Central Station of the Year in CSAA Excellence Awards

Diebold Inc. earned the coveted Central Station of the Year Award in CSAA’s Excellence Awards competition, it was announced during the awards presentation held at ESX in Charlotte, N.C. Diebold operates monitoring centers located in Uniontown, Ohio and Honolulu, Hawaii.

One of the most notable projects Diebold accomplished in 2010 was the conversion of one of its largest retail customers from dial-up alarm panel connections to IP-based technology. The project involved installing new alarm panels at more than 7,000 locations within a seven-month time period. The central station tested and verified installations at more than 1,000 locations per month, meeting the project deadline successfully. During the same time period, the central station also brought on a new retail account with more than 600 locations.

“There are not many central stations that can handle this kind of volume, and continue to earn recognition for the superior quality of its operations,” said Laura Stepanek, Editor of SDM, which co-sponsors the CSAA Excellence Awards.

Diebold’s Monitoring Centers are CSAA Five Diamond certified. They also hold multiple UL certifications, including a CRZM listing that certifies it to deliver alarm monitoring services for the U.S. government, as well as CRZM and CRZH listings that enable the central station to provide, install, maintain and monitor alarm systems at U.S. government UL 2050 certificated sites.

The central stations employ seven supervisors and nearly 50 operators.

Earning an honorable mention as Central Station of the Year was Acadian Monitoring Services, Lafayette, La., which also is CSAA Five Diamond certified and UL 2050 certified.

Acadian recently created a four-way live redundancy between its four central stations. The redundancy actually shares data between all four stations for all accounts, signals and history. With all four stations being on the same automation platform, Acadian’s dealers have access to more services, a unified platform with four-way redundancies to ensure the integrity of the national account base from ISP and telecom outages, and weather-related incidences such as hurricanes and winter storms.

The CSAA also presented Excellence Awards in the following categories to:

All of the CSAA Excellence Awards winners will be profiled in SDM’s August 2011 issue. — By Laura Stepanek, Editor

28 Percent of U.S. Organizations Using Cloud Computing

CDW LLC, Vernon Hills, Ill., a provider of technology products and services to business, government, education and healthcare, announced the results of its first Cloud Computing Tracking Poll, an assessment of current and future cloud computing use in business, government, healthcare and education based on a survey of 1,200 IT professionals familiar with their organization’s use of, or plans for, cloud computing. Twenty-eight percent of U.S. organizations are using cloud computing today, CDW found, with most reporting (73 percent) that their first step into the cloud was implementation of a single cloud application.

While many organizations (84 percent) said they have already employed at least one cloud application, most do not yet identify themselves as cloud users who are implementing or maintaining cloud computing. CDW defines cloud computing as a model for enabling convenient, on-demand access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications and services) that can be rapidly provisioned.

Applications most commonly operated in the cloud are commodity applications such as email (50 percent of cloud users), file storage (39 percent), web and video conferencing (36 and 32 percent, respectively), and online learning (34 percent).

Among current cloud users, 84 percent said they cut application costs by moving to the cloud. On average, cloud users report saving 21 percent annually on those applications moved to the cloud.

For a copy of the complete CDW 2011 Cloud Tracking Poll, visit http://www.cdw.com/cloudtrackingpoll.

Bold Experiences Record Growth in 2010

Bold Technologies experienced its largest increase in growth during the past 10 years with a 45 percent growth rate in 2010, the company announced. Bold Technologies had been anticipating a good year with a new product release and better positioning in the market, aggressively estimating a 25-percent-growth margin over the course of the year, but the company attained that target in mid-October 2010.

Over the previous four years, despite a recessionary economy, Bold Technologies has experienced 16 percent (2006), 38 percent (2007), 32 percent (2008) and 23 percent (2009) growth, marking five straight years of double digit growth, the company reported.

“The consistent growth is a reflection on the maturity of Manitou as a product and the demand in the marketplace for automation systems to do more,” stated Bold Technologies president, Rod Coles. Manitou was released in 2002 and, with the continued involvement of a growing customer base, the product has become more robust, driven by the needs of a varied customer market and delivered by two development teams. One development team continues to focus on current customer needs and designing greater efficiency and functionality in the system. The second looks for revenue generating opportunities for central stations and designs continued integration with new technologies and products.

Bold Technologies has currently focused a development project team toward the PSIM market. Directly parallel with central station monitoring, this research and development will bolster the central station deployment as well as adding new market opportunities.

ESA Crosses the Finish Line With 2 Excellent Award Choices

The NASCAR Hall of Fame in Charlotte, N.C., was the venue at which the Electronic Security Association announced its 2011 Sara E. Jackson Memorial Award winner and 2010 Morris F. Weinstock Person of the Year Award winner. These both are annual awards that recognize one individual for outstanding committee leadership and another for absolute devotion to the security industry, respectively.

As Honeywell sponsors the Sara E. Jackson Memorial Award, Ron Rothman spoke about the dynamic impact that Sara Jackson herself had on the National Burglar & Fire Alarm Association during the 1950s. Rothman introduced last year’s award winner, ESA Treasurer, David Koenig, who announced LJ Lynes, national training instructor at Stanley Security Solutions, as the 2011 recipient. Lynes took over as chairman of the Education Committee following the untimely death of Paul Baran last year (Baran and Lynes had been co-chairs).

Koenig described Lynes as “the hands-down winner. Very passionate, very opinionated and works extremely hard. It takes leadership to move a committee forward,” Koenig said in presenting the award.

The 2010 Morris F. Weinstock Person of the Year Award was sponsored by Interlogix and introduced by Kirk MacDowell. First presented in 1970, this award was initiated by the family of Morris F. Weinstock to honor the lifetime work of the ESA co-founder and past president. Last year’s award winner, Jamie Orvis, called up past award recipients to the stage — showing the high caliber of industry professionals who have received this award over time, including such people as Bob Bonifas, Ralph Sevinor, Stan Martin, Patrick Egan, Charles Darsch, and so many more.

To introduce the audience to the current award winner, Orvis ran a video presentation that showed this person in photographs over time, until his identity was revealed as Michael A. Miller, immediate past president of ESA and vice president of Moon Security Services. Miller has been active with ESA nationally since 1991. Upon accepting the award, he spoke sincerely about how taking on the role has enriched his life. Miller’s wife, as well as his mother and sisters who work in the family business, accompanied him on stage.

In addition to presenting these awards, the ESA recognized its 2011 Executive Strategic Partners on stage with plaques:

— By Laura Stepanek, Editor

Pixim Acquires Image Sensor Technology Developer

Pixim Inc., a provider of imaging chips for enterprise security cameras, announced the acquisition of Advasense Technologies Ltd., a developer of next generation CMOS image sensor technology located in Ra’anana, Israel. Advasense was founded with the vision of dramatically improving the image quality of cameras used in mobile applications. The company has since deployed several innovations in high-resolution image sensors requiring ever-smaller pixel sizes.

The technology of the two companies is highly complementary, the company said. For instance, the current push for higher resolution cameras in the video security market demands higher-performance small pixels that do not compromise image quality, Pixim added. Advasense’s development of deep photodiodes significantly enhances pixel well capacity, improving image quality in all lighting conditions even as pixel sizes get smaller.

Currently, Pixim is experiencing exponential sales growth driven by the release of Seawolf, its latest chip product. The Advasense team ideally complements Pixim in the areas of image sensor-specific product design and will be immediately integrated into Pixim’s existing product development organization, the company stated. This significant addition to Pixim’s engineering team is expected to allow the company to further accelerate its sales growth.

CFATS Extension Bill Moves to Full DHS Committee

The House Subcommittee on cybersecurity, infrastructure protection and security technologies approved a seven-year extension of the rules overseeing chemical production facility security. The measure now moves to the full Homeland Security Committee.

The bill, H.R. 901, the Chemical Facility Anti-Terrorism Security Authorization Act of 2011, was introduced by Subcommittee Chairman Dan Lungren (R-CA), and co-sponsored by full Committee Chairman Peter King (R-NY) and seven other committee members. The measure would extend for seven years the Department of Homeland Security’s (DHS) authority to regulate the security of high-risk chemical facilities under the authority granted in Sec. 550 of the Homeland Security Appropriations Act of 2007.

“It is critical that we extend this regulatory authority so that DHS can continue to secure chemical facilities through the Chemical Facility Anti-Terrorism Standards program,” Lungren said. “H.R. 901 reaffirms Congress’ commitment to fight terrorism and improve security at our nation’s chemical facilities while preserving the ability of the chemical industry to be competitive, remain innovative and create well-paying jobs.”

Congress first authorized DHS to regulate security at high-risk chemical facilities in 2006. In response, DHS developed the Chemical Facility Anti-terrorism Standards (CFATS), which require high-risk chemical facilities to complete security vulnerability assessments, develop site security plans, and implement protective measures necessary to meet risk-based performance standards established by DHS.

DHS is still in the process of fully implementing CFATS, necessitating an extension of the existing regulatory authority, said the subcommittee. To date, DHS has reviewed information submitted by more than 39,000 chemical facilities and determined that 4,744 are high-risk and, therefore, covered under CFATS, it said.

How to Beat 740 Apprehensions a Year

In 2010, the efforts of Kimberlite Corporation’s, Fresno, Calif., central station, resulted in 740 apprehensions. This marked a record for the company, which has approximately 6,300 Sonitrol systems in service in the Bay Area and the San Francisco and San Joaquin Valleys in California, beating their previous 2005 record of 578 apprehensions. As of early June 2011, the company has posted 370 apprehensions in 2011. As the summertime is typically the busy season for criminal apprehensions, Kimberlite expects to apprehend more than 800 criminals before the year is out.

According to Kimberlite president, Tom Patterson, “apprehensions are highly valued by our stakeholders, our customers and the police Our customers really value the fact that our verified alarms actually protect them against loss.

“There is nothing more personally violating than being burglarized,” Patterson commented. “Our customers want the crooks taken off the streets. Because if they get away with it, they will come back. When a burglar gets arrested, you get to keep your stuff, it satisfies the desire that law breakers be brought to justice, it avoids loss and you feel more confident they won’t come back… Bells don’t scare anyone away; they just warn the criminal that they’ve been detected and they’d better hurry up to get what they came for and leave.”

One of the 370 apprehensions made so far in 2011 took place at a fast food restaurant after hours and illustrates a typical situation satisfying for both law enforcement and the customer. A Sonitrol central station dispatcher received a door activation coming from the kitchen area and heard sounds of movement. Police were immediately dispatched and arrived within two minutes of the initial alarm. The burglar was immediately apprehended, before he could complete the crime. The police said the suspect had several things stacked up by the door. The customer did not sustain a loss. The suspect was transported to the county jail on the charge of burglary. Meanwhile, the key holder for the store was contacted and met the police at the scene.

“Police are police because they want to enforce the laws and apprehend the bad guy. They place a high premium on that,” Patterson said.

“Anytime you can provide a police officer with real-time information they will respond more quickly and more confidently,” Patterson added. Kimberlite also has a general manager of central station operations that knows the law enforcement M.O. only too well: Marcos Reyes is a former police officer and understands the value of accurate information from a different perspective. Not only can this information affect the safety of law enforcement, but it can also aid them in arresting and prosecuting criminals.

Reyes attributes record numbers of apprehensions on rising crime rates affected by a crippled economy. The economy factor, however, is also what is causing law enforcement agencies to pay more attention than ever to the efficient use of their resources — so they can cut down on expenses while managing increasing crime rates. In some parts of the country, that is translating into non-response ordinances.

According to Patterson, the way to the heart of any law enforcement officer or organization is simple: reducing false alarm rates through verification. But establishing a good and lasting relationship with law enforcement depends largely on a security company’s reputation. It takes some time to build and carefully maintain consistency to thrive. Kimberlite has been doing business this way for close to 45 years, Patterson said, and that’s plenty of time to establish a reputation of both success and consistency. “Our alarms are described as being ‘righteous.’ They know when we call,” he noted. “A good track record makes a difference. ”

Though Sonitrol’s bread and butter is audio verified alarms, some of the 740 apprehensions were completed with the help of video verification as well. “We make it our policy to only install systems that cover 100 percent of a client’s space,” Patterson continued. “Even though it costs more and we don’t make as many sales as we could otherwise.” — By Sabrina Gasulla, Associate Editor

Do You Know Where Your Techs Are? P1 Does

“If FedEx knows where your package is, we should be able to tell you where your technician is,” said Jamie Haenggi, chief marketing and customer experience officer at Protection 1. With that line of thinking, Protection 1, Romeoville, Ill., ranked the second largest electronic security company in the United States in the SDM 100, announced the nationwide launch of Tech Trackersm, a service that notifies customers when a service technician is on the way, to growing customer accolades.

“Two of the greatest frustrations of customers — whether they’re homeowners or business owners — are calling in for customer service and waiting around for service technicians to arrive,” said Protection 1 president and chief executive officer Timothy Whall. Tech Trackersm is just one more way we’re using technology and good old-fashioned common sense to enhance our customer service.”

The value of Tech Trackersm is two-fold: it lets the customer go about his or her day, notifying them when their technician is en route; and it provides a photo of their technician with a list of certifications and qualifications to provide the customer with peace of mind.

“Technology is wonderful but, if you’re not careful, it can get between you and your customers,” said chief marketing and customer experience officer Jamie Haenggi. “Our aim is to use technology to better serve our customers without removing the human element of service, which is critical for a lasting relationship.”

Customers can also reply to the e-mail notifications, which are read and responded to live by Protection 1 staff, to reschedule the call, advise they are running late, etc.

“It’s amazing seeing the e-mails going back and forth… It allows us to be more dynamic. We have the ability to [have that instant communication] without the client having to dial an 800 number,” explained Joe Sanchez, senior vice president of customer operations, who worked in developing the service.

Protection 1 has been offering the Tech Trackersm service since February of this year. The company has also seen a reduction in call volume to reschedule service calls, less missed appointments as the notifications also serve to remind customers of the appointment, as well as positive response from its own technicians. Haenggi noted that what the service does is increase technicians’ accountability and visibility. The visibility of the technicians’ credentials has even inspired many of them to seek out more training and more certifications.

Protection 1 also eliminated its automated attendant when customers call in. “When calling for service, our customers don’t want to waste time pushing buttons,” she said. “They want to speak to a real person — and they deserve to.”

Tech Systems Recognized With Stanley Award for 2 Consecutive Years

Tech Systems Inc., in business as an integrated security solutions provider since 1987, received the 2010 Stanley Healthcare Solutions Patient Security Dealer of the Year Award. The Dealer of the Year award recognizes excellence in selling, installing and supporting Stanley Healthcare Solutions’ Patient Security product line..

Steve Powell, business development manager of Tech Systems, stated, “The partnership between Tech Systems Inc. and Stanley Healthcare Solutions continually strives to deliver the highest level of patient security and client satisfaction in the healthcare arena. The Stanley Healthcare Solutions family of infant, pediatric, and adult protection products represents the industry benchmark in terms of design, dependability, and clinical support. When this is combined with Tech Systems Inc.’s fanatical pursuit of customer satisfaction, dedicated staff, and corporate philosophy that refuses to accept failure, the end result is an ever-growing list of healthcare facilities comfortable and confident in the knowledge that they made the right decision when they chose Tech Systems Inc. and Stanley Healthcare Solutions. On behalf of Tech Systems Inc., I am honored to be a part of this success and to be recognized for the second year in a row as the Stanley Healthcare – Patient Security Dealer of the Year.”

Aurel Lebel, sales manager for Patient Security at Stanley Healthcare Solutions, said, “We are pleased to acknowledge the important contribution that Tech Systems made to the success of the Patient Security product line in 2010.”

OzVision Launches Dealer Direct Program

OzVision, Woburn, Mass., developer of hosted video solutions, created a program to provide dealers of all sizes with the ability to compete in the hosted video-as-a-service (HVaaS) marketplace. As part of the OzVision Dealer Direct Program, dealers will gain access to the direct reseller program for the OzVision Secure Network (OSN) Vault™ solution, as well as new flexible pricing models that eliminate the hardware cost barriers that block dealers from successfully selling video services, according to the company.

The OzVision Dealer Direct Program features OzVision preferred sales and marketing support for go-to-market launch, access to one-on-one sales engagement support for target customers and projects, rebates based on annual sales targets, pre-configured hardware shipped for customer installation with no programming required, and technical support and training resources.

OSN Vault is built upon OzVision’s Continuous Off-Site Video Recording (COVR)™ technology. The solution provides customers with access to a comprehensive set of features and services, including anywhere, anytime access to both live and stored video through a user-friendly Web dashboard, mobile access and real-time event notifications.

The OzVision Dealer Direct Program increases partners’ recurring monthly revenues and provides end users with video services at an annual total cost of ownership lower than a DVR, the company stated.

“In order to compete in this rapidly evolving market and deliver the real-time video surveillance options customers require, security dealers need to move away from selling DVR boxes and toward selling services,” said Richard Bauer, president of OzVision. “Now, our partners can build profitable video services businesses and offer customers a sophisticated solution at a price point lower than a typical cell phone bill.”

The OzVision platform converts existing CCTV investments from evidentiary (after-the-fact) systems into real-time video surveillance systems by providing secure off-site video storage and enhanced video event services.

“Our customers want more than surveillance. With false alarms costing as much $500 per incident, businesses need video in parallel with event signals so they can see the situation and more quickly assess the proper response,” said Butch Davis, president of Rapid Response Systems Inc., Dallas. “OzVision OSN delivers all of the video service options our users want, with the technical support and cost efficiencies we need to make us profitable.”

For information, visit www.ozvision.com.

ESA Launches Groups for Sales, Marketing, Installation & Service Professionals

The Electronic Security Association (ESA) announced the formation of two new groups designed to increase knowledge, skills and professionalism of individuals charged with specific business duties within security integration companies.

Led by Mark Grossman, vice president, branch operations, ASG Security, Beltsville, Md. (chair) and Trevor Block, vice president of field operations, Guardian Protection Services, Warrendale, Pa. (vice chair), the ESA Installation & Service Professionals group (ISPs) serves system design, installation and service staff of security integration companies, including vice presidents, directors and managers of installation and service and other leaders. Applications for engineering and tech support staff of ESA associate member companies are also welcome to lend their expertise and advice to channel partners.

The ISP group will tackle issues such as: design and installation techniques, recommendations to the ESA standards committee, installation and service workforce recruitment, training and management techniques, field productivity and quality, IT tools for installation and service, and installation function’s interface with sales.

Led by Gerrit Brusse, regional sales manager, ADS Security, Nashville, Tenn. (chair) and Lisa Matthews, CTS, marketing and communications coordinator for Safety Technology/Audio Video Interiors, Middleburg Heights, Ohio (vice chair), the ESA Sales & Marketing Professionals (SMPs) group will serve sales and marketing staff of security integration companies, including vice presidents, directors and managers of sales and marketing and other leaders. Sales and marketing leaders of ESA associate member companies are also welcome to lend their expertise.

The SMP group will tackle issues such as: effective sales and marketing strategies, sales and marketing law, regulation and ethics, sales force and marketing automation, application of other IT tools to sales and marketing efforts, and sales and marketing staff recruitment, retention and compensation.

Both groups will tap this information and advice through a variety of forms including: webinars, white papers, newsletters, guides, research reports, seminars, workshops and exhibits, online networking tools, and face-to-face networking events and meetings.

“I’m excited to be teaming up with Trevor Block to spearhead the development of this valuable new ESA institution for installation and service managers and leaders,” said ISP Chair, Mark Grossman.

“Sales and marketing practices in the security industry are constantly evolving,” said SMP chair, Gerrit Brusse. “Lisa Matthews and I will be working hard to make sure the SMP group helps members stay up-to-speed on trends while keeping tabs on the particular legal and ethical requirements of selling and marketing security systems.”

For information, visit www.esaprofessionalgroups.org.

VMP Partners with UPS for Carbon Offset / Green Initiative Program

Video Mount Products, Stevensville, Md., a provider of mounting solutions for the commercial, residential, custom installation, security, and pro audio/video markets, announced recently that it has partnered with United Parcel Service (UPS) for its Carbon Offset program.

Every package VMP ships via UPS will earn a carbon credit that goes directly towards the UPS green initiative.

“VMP is conscious of protecting the environment, and we are doing our part to help,” said Tony Pelura, VMP director of marketing/business development. “The UPS Carbon Offset initiative is a wonderful program, as it allows its customers to reduce its carbon dioxide (CO2) impact while demonstrating a commitment to sustainability. We are proud to be a part of the program.”

As a result of a VMP donation per each domestic, international, and air freight shipment, UPS purchases certified carbon (CO2) offsets with those funds to give its customer a way to balance out the emissions produced by the transportation of its shipments.

According to UPS, it has supported projects that include reforestation, landfill gas destruction, wastewater treatment, and methane destruction. The UPS carbon neutral shipping option allows its customers to demonstrate their commitment to reducing climate impact, and enables the customer and the package recipients to share in that commitment.

For information, visit www.videomount.com or call 410-643-6390 or toll-free 877-281-2169.

SIAC Presents Moody Award to Jay Hauhn

The Security Industry Alarm Coalition presented Jay Hauhn with the 2011 William N. Moody Award on June 7 at the ESX Icebreaker Luncheon in Charlotte. Hauhn received the award for his devotion to improved alarm management practices across the United States, a SIAC representative remarked. The Moody Award annually recognizes excellence and commitment to alarm management issues, and reflects the attributes of Bill Moody, including integrity, fairness and perseverance in the face of adversity.

Hauhn serves as chief technology officer and vice president of industry relations for ADT Security Services, the world’s largest provider of electronic security services. SIAC selected Hauhn for his dedication not just during the past year, but over the past several years, in helping the electronic security industry and SIAC extend their progress in new venues and directions.

In particular, Stan Martin, executive director of SIAC, lauded Hauhn’s efforts in ensuring funding is sustained for critical efforts across the country.

“Beyond the funding issue, Jay participates actively in the board, sharing his broad industry experience and knowledge in a way that helps us extend best alarm management practices to many jurisdictions. His ideas build critical support for our mission and attract new companies,” Martin added.

As vice president of industry relations, Jay has executive responsibility for all interaction with industry associations and regulatory agencies as well as state and federal governments. He sits on the board of directors of the Central Station Alarm Association, the Security Industry Alarm Coalition, and the Security Industry Association.

Jalmari Vaissi Appointed As New Director of Sales for Basler IP Cameras

Basler Vision Technologies, Ahrensburg, Germany, producer of digital cameras for industrial and security applications, announced that it appointed Jalmari Vaissi as the new director of sales for IP cameras in the EMEA region (Europe, the Middle East, and Africa). His primary goal is to further expand the business and establish Basler products in the EMEA region.

Vaissi has been active in a variety of positions in the video security sector for more than 10 years. In his new position, he will focus on realizing strategic sales targets. Jalmari will also be responsible for supporting key customer accounts as well as for the management of the European sales team.

“I’m sure that Jalmari Vaissi will see great success in expanding our sales efforts in the EMEA region and will use his extensive market experience to guide our European sales organization into the future,” explained Hardy Mehl, director of IP Business, Basler Vision Technologies.

Partnership Helps Security Market Find Perfect-Fit Employees

BNP Media, the Troy, Mich.-based parent company of SDM and Security, recently announced a partnership with BirdDog Career Centers which combines the resources of the leading media company serving the mechanical systems field with the leading job/career center resource focused on this market.

Companies seeking employees or job seekers can access the Career Center by clicking on the BNP/BirdDog widget found on the home pages of www.SDMmag.com and www.securitymagazine.com.

“The collective audience from our security, mechanical systems, maintenance and construction brands approaches 1 million subscribers or website visitors,” said BNP Media publishing director Tim Fausch. “By partnering with BirdDog, we will help those pros solve employment challenges so they can focus more intently on serving their customers.”

Tailored to business owners and hiring managers searching for uniquely qualified tradesmen, the industry-specific career center will be powered by BirdDog’s Candidate Acquisition & Management System (CAMS). A web-enabled recruitment program customized for security, construction, mechanical and engineering companies, CAMS allows employers to post an open position once. CAMS then distributes the opening across the BirdDog family of niche job sites, including BirdDogJobs.com, MEPjobs.com and ASHRAEjobs.com.

Beyond posting jobs, CAMS helps hiring managers score, track and maintain a database of applicants. This not only helps fill current vacancies; it supports BirdDog’s philosophy of “always-on recruiting,” which encourages companies to build a bench of qualified candidates for those emergency openings innate to the skilled trades.

In addition, CAMS creates a “paperless paper trail” for contractors held to Affirmative Action and Equal Opportunity Employment regulations.

“The foundations of traditional recruiting are crumbling, and the war for talent is on in specialized industries,” said BirdDog vice president of marketing Doug Mitchell. “Companies with large recruiting budgets are snapping up key employees and using social networking, video and enhanced company career pages to attract both active and passive jobseekers. BirdDog levels the playing field for smaller companies.”

For more information on how your company can benefit by using the BNP Media/BirdDog Career Center, contact Doug Mitchell at dmitchell@birddogjobs.com; 515-473-9206.

NJBFAA Contributes to Education of Local Police & Firefighters

The New Jersey Burglar & Fire Alarm Association announced scholarship prizes given to two deserving students. The association’s scholarship program recognizes the academic and community achievements of the children of local police officers and fire fighters.

“I am particularly excited about our scholarship program. As an industry, we want to give back to the police and fire communities for their hard work and dedication. The scholar¬ship program is a small way for us to say, ‘Thanks and a job well done.’ The true reward comes when you realize that your association and your industry are helping a deserving student pay for their education,” said Chris Mack, scholarship chairman.

Kirby Thornton was awarded the first place scholarship of $1,500 based on her outstanding academic and community service record. She will attend Penn State in the fall. The second place scholarship winner is Allison Jeffery who was awarded $1,000. This recognition is for her academic record and community and extra-curricular activities. Jeffery will be attending Northeastern University next year. Thornton, as first place winner, has been automatically entered in the national contest for a more substantial scholarship.

Both winners were presented their awards during the NJBFAA Annual Golf Outing at Eagle Ridge Golf Course in Lakewood on June 20, 2011.

The NJBFAA will be announcing further charitable endeavors in the near future. Visit the association’s website www.njbfaa.org for the most current announcements.

The NJBFAA also recently accepted a donation of $1,000 from ADI representative Dave Bocchino at the ADI Expo in Teaneck. “We appreciate this generous contribution,” the association said in a statement.

2010 Eagle Awards to Top Resellers

AMAG Technology, Torrance, Calif., an access control, IP video and intrusion management solution provider, announced its 2010 Eagle Award winners at ISC West.

AMAG recognized its top SymmetryTM Authorized Resellers for their exceptional customer service, commitment to AMAG’s Symmetry solution and for their outstanding sales achievement in 2010.

“We are thankful for our resellers’ allegiance and commitment, and are pleased to honor them for their dedication and sales success,” said president of AMAG Technology, Bob Sawyer. “We value their integrity and exceptional customer service attitude that we know their customers have come to appreciate and admire.”

AMAG presented the following awards during a private ceremony conducted at ISC West.

Integrators Discuss a Shifting Industry & How to Take Advantage of it at PSA-TEC 2011

PSA Security Network, an electronic security cooperative representing security system integrators, held its annual training and conference event May 16-20 at the Westin Westminster in Westminster, Colo. The event returned to PSA’s home in Colorado after being held in Illinois for the past few years. For five days, more than 100 attendees had the opportunity to participate in more than 60 training and certification courses, attend forums and roundtable discussions and network with peers, all the while sharing best practices, observed trends in the marketplace, and experiences in the field.

Dakota Security, Sioux Falls, S.D, attended PSA-TEC for the third time and brought a team of six people that was mostly comprised of technical staff. To Eric Yunag, president, Dakota Security Systems, attending “TEC” is very much about interfacing with manufacturers and participating in the technical education tracks, which he says has proved valuable for his team, but also is a unique event on the business strategy side.

“PSA-TEC, from a business leadership perspective, is a rare opportunity to talk to business leaders and learn how to deal with both challenges and opportunities,” Yunag said. “The focus is on having more than just technician- and manufacturer- based training by also putting together forums and education centered around the business of security. The event is geared towards making PSA customers successful.”

One of the highlights of the business side of the conference was the State of the Industry panel, moderated by Sandra Jones of Sandra Jones and Company and featuring Jerry Bowman, president, BICSI; Chuck Wilson, executive director, National Systems Contractors Association (NSCA); J. Matthew Ladd, president, The Protection Bureau; Paul Cronin, chief executive officer, 1nService; Dave Carter, managing director, Security Network of America (SNA); and Bill Bozeman, CEO and president, PSA Security Network. The panel discussed developments in the industry and how integrators can get an edge by sharing knowledge and keeping their businesses moving towards the future. Common threads of conversation that were echoed throughout the event included cloud computing, the proliferation of mobile applications and the potential behind social media.

A roundtable discussion on best practices continues on PSA’s LinkedIn page. Join the conversation at www.linkedin.com/company/psa-security-network.

This year, PSA introduced a new Managed Services education track, which covered topics ranging from maintenance contracts to fire door inspections, to help integrators leverage this new area of potential revenue.

Also new were 14 CEC classes from BICSI and ASIS. The vendor-neutral courses allowed attendees to received certification. Sharon Shaw, director of education for PSA, commented that a focus on continuing education credits and vendor-neutrality is a new initiative for PSA that they are excited to grow further.

On a high level, key verticals covered in the education sessions included healthcare, critical infrastructure, and campus safety. A course on mass notification systems explored a new market sector where opportunity for integrators is growing.

Distinguished speakers included the State of the Industry panel as well as Jeffrey Kessler, managing director at Imperial Capital, who presented an economic outlook for the industry, as well as the Security Executive Council, who provided insight on how to work with consultants and the advantages in extending that relationship to better serve an integrator’s business.

The PSA-TEC show floor this year was exclusively reserved for PSA Security Network partners and featured three demonstration trucks in addition to Pelco’s: including Bosch’s new truck, as well as the Flir and Assa Abloy trucks.

According to Yunag, one recurring topic of debate revolved around renewed opportunity. He said a lot of integrators are looking to capitalize on new opportunities created by customers returning to security and that brings up a need to find ways “to meet more sophisticated demands from end users and outside influences: regulatory, or compliance, or other stakeholders. As well as help end users navigate all of the influences that affect their security decisions.”

Several networking events complemented the conversations that sprung up during educational sessions and on the conference floor. The time-honored PSA Jam Session took place on May 17 and showcased the wealth of talent among attendees. The following night, attendees enjoyed a New Orleans piano event featuring Paul Soniat. And a new event on May 19, a bowling tournament, gave attendees a chance to relax after several days of intensive training.

PSA-TEC 2012 is scheduled to take place May 14 to May 18 at the Westin Westminster, Westminster, Colo. — By Sabrina Gasulla, Associate Editor

Avigilon’s Manufacturing Operations Department Named ‘Team of the Year’

Avigilon, Vancouver, a provider of high definition (HD) and megapixel video surveillance solutions, earned the 2011 “Team of the Year” award from the British Columbia Technical Industry Association (BCTIA), an industry-funded organization with over 2,700 member companies and 60,000 member employees. The 2011 BCTIA “Team of the Year” award, which was presented to Avigilon’s Manufacturing Operations Department, acknowledges a team of individuals at a non-executive level who have made a significant contribution to the overall success of their organization during the past year.

“The BCTIA ‘Team of the Year’ award validates the invaluable contribution that Avigilon’s Manufacturing Operations team has made to our business,” said Alexander Fernandes, president and chief executive officer of Avigilon. “Our manufacturing operation is a tremendous example of the kind of high-quality manufacturing that is taking place locally and proof that Canadian companies can cost-effectively manufacture high-quality goods at home.”

The BCTIA “Team of the Year” award recognized the crucial role that Avigilon’s Manufacturing Operations team played in helping Avigilon increase productivity and operational efficiencies. The establishment of Avigilon’s Manufacturing Operations team in 2010 resulted in the following benefits to the company:

Stanley CSS Buys Verifier Capital Accounts Using Sonitrol Technology

Stanley Convergent Security Solutions Inc. (Stanley CSS), Naperville, Ill., announced the purchase of selected Verifier Capital accounts in the southern United States. The purchase includes mostly commercial accounts using the Sonitrol impact-activated audio technology and a small number of traditional digital security accounts. Terms of the sale were not disclosed.

“The acquisition of this customer account base from Verifier Capital allows us to expand our market penetration. We look forward to working with our new customers by upholding Stanley CSS’s commitment and dedication to superior customer service,” stated Tony Byerly, president, Stanley CSS North America and United Kingdom Direct.

“Stanley has over 52,000 customers using the Sonitrol technology across North America and the United Kingdom. With a majority of these acquired customers from Verifier Capital using the Sonitrol technology for their verified security, this acquisition is a natural fit for us,” Byerly continued.

NJBFAA Contributes to Education of Local Police & Firefighters

The New Jersey Burglar & Fire Alarm Association announced scholarship prizes given to two deserving students. The association’s scholarship program recognizes the academic and community achievements of the children of local police officers and fire fighters.

“I am particularly excited about our scholarship program. As an industry, we want to give back to the police and fire communities for their hard work and dedication. The scholarship program is a small way for us to say, ‘Thanks and a job well done.’ The true reward comes when you realize that your association and your industry are helping a deserving student pay for their education,” said Chris Mack, scholarship chairman.

Kirby Thornton was awarded the first place scholarship of $1,500 based on her outstanding academic and community service record. She will attend Penn State in the fall. The second place scholarship winner is Allison Jeffery who was awarded $1,000. This recognition is for her academic record and community and extra-curricular activities. Jeffery will be attending Northeastern University next year. Thornton, as first place winner, has been automatically entered in the national contest for a more substantial scholarship.

Both winners were presented their awards during the NJBFAA Annual Golf Outing at Eagle Ridge Golf Course in Lakewood on June 20, 2011.

The NJBFAA also recently accepted a donation of $1,000 from ADI representative Dave Bocchino at the ADI Expo in Teaneck.

ESA & Chapters Honor Students of Police and Firefighters

Children of firefighters from California and Michigan were awarded $10,000 in scholarships by the Electronic Security Association (ESA) through the ESA Youth Scholarship Program. Altogether, ESA and its participating Chartered State Associations awarded $47,500 in scholarships to 38 winners from more than 900 applications. The program has awarded more than $300,000 in scholarships to children of police officers and firefighters since its inception in 1996.

Brian Roxas of La Crescenta, Calif., was the first place winner of the ESA Youth Scholarship Program and received a $7,500 scholarship for his outstanding essay and scholastic achievements. Brian’s stepfather, Alberto Hugo, is a firefighter in Los Angeles County. In his essay Brian writes this of his stepfather, “His example to me taught me that if there’s a need and there’s something I can do to meet that need, I shouldn’t hesitate. Watching him at work…even when he is off-duty…made me determined that I want to spend the rest of my life helping my community as well.”

Kirstyn Hein of Pinckney, Mich. was awarded second place and received a $2,500 scholarship. For the project she collected more than $6,500 in donated materials and coordinated seven projects with 35 volunteers and 500 hours of community service. Kirstyn’s father, Carl Hein, is a member of the Ann Arbor Fire Department. In her essay Kirstyn writes, “From him, I’ve learned dedication, generosity, courage, how to teach, how to lead, and how to use my skills to the absolute best of my abilities. While all of my friends are going to prom in limos and Chevy GTs, I’ll show up in a fire truck. To do that at senior prom in front of all my classmates — now that’s influence!”

Dave Simon, ESA Scholarship Taskforce chairman, commented, “Each year in these submissions we see the effect that a committed parent has on his or her child. This year’s competition was the closest in history. Every student we reviewed was more than deserving of this award.. The essays, along with the quality of each applicant’s background, show how police and fire officials across the country are positive role models for the next generation. ESA is proud to reward the next generation of students who will help provide solutions in the years ahead for a more safe and secure world.”

AARP & Police Warn Against Security Sales Scams

The AARP Bulletin and the Nelson County Times, Nelson County, Va., published two different articles in late May warning consumers of frequently reported “security scams” during the summer sales season. The Nelson County Times quoted several law enforcement officers providing tips to differentiate between legitimate salespeople and impersonators, such as asking for proper identification and licensing where applicable. The AARP report added that minimally trained salespeople often use questionable tactics to take over other company’s security customers and upsell systems without revealing extra monitoring or equipment charges, among other scams.

SentryNet Dealers Work Hard, Play Hard at Annual Conference & Cruise

On April 28, 203 security professionals boarded the Carnival Elation cruise ship to attend the annual SentryNet Dealer Conference. SentryNet, Pensacola, Fla., a provider of central monitoring services, embarked on its first ever cruise conference, themed, “What has your Central Station done for you?” and brought SDM along as exclusive media sponsor.

What SentryNet has done and continues to strive for during its annual conferences is to reflect what its dealers have expressed interest in the previous year. “We study the industry and analyze the new technology and trends that are driving successful companies,” Michael Joseph, vice president of operations, explained. “We turn to manufacturers and distributors to develop and present valuable training classes at our meetings. Dealers acquire valuable training on products and business practices while earning CEUs.”

Amid a healthy portion of fun in the sun and a memorable day spent in Cozumel, and attending classes, attendees got the first preview of what’s new at SentryNet. Among the highlights, the company announced version 3 of NetConnect, its web portal to customer accounts, and new features incorporated from dealer feedback as well as SNapp, the new SentryNet Smartphone app.

“We don’t try to get our dealers to operate in a box. It’s not how we want them to operate. It’s about what tools do they need to grow and expand their business,” Avritt noted. “The dealer knows what he needs. He knows what his customer is demanding. It’s our job to be responsive and fill those needs.

“The beauty of these conferences is that it gets our more progressive dealers together in a venue and gets them intermingling and talking with each other,” Avritt added. “We’re listening to what they are saying. We’re listening especially for recurring conversations on issues they are facing or directions their companies may be heading. We try to be proactive instead of reactive.”

The relaxed atmosphere of the cruise combined with the attendees’ enthusiasm to catch up with their peers and their businesses led to remarkable discussions during the education sessions, the pool, on deck and the dinner tables alike. Dealers exchanged stories and tips ranging from the challenges and importance of finding trustworthy employees to technology game changers.

One hot button topic was alarm verification and its development into different areas with video, audio and call verification. The importance of becoming familiar with non-response ordinances that affect dealers’ ability to sell effective security systems was highlighted. In addition to staying up-to-date with legislation and available verification technologies, building relationships with law enforcement was also something dealers agreed is necessary in the security industry today.

Other recurring conversations centered on IP platforms, wireless communications and the increasing popularity of mobile apps.

The paradisiacal cruise setting was not only ideal for relaxed networking, but also served as an incentive to drive business for dealers during the 15 months prior to the conference. “Sales contests, installs under budget, selling enhanced services all earned employees a pass on the cruise as a reward for great work,” Joseph explained.

Another advantage of a conference at sea was that SentryNet staff made itself exclusively available to its customers for four days, strengthening partnerships and enabling customers to get the most out of the event.

Peggy Rossmoine, marketing director, added, “These business owners, technicians, and office staff work hard seven days a week most times to keep their companies succeeding. Many of them had to shut down for a few days in order to attend this event, but ask any of them and they will tell you, “This is the one conference each year they will always attend.” — By Sabrina Gasulla, Associate Editor

SentryNet Dealers Work Hard, Play Hard at Annual Conference & Cruise

On April 28, 203 security professionals boarded the Carnival Elation cruise ship to attend the annual SentryNet Dealer Conference. SentryNet, Pensacola, Fla., a provider of central monitoring services, embarked on its first ever cruise conference, themed, “What has your Central Station done for you?” and brought SDM along as exclusive media sponsor.

What SentryNet has done and continues to strive for during its annual conferences is to reflect what its dealers have expressed interest in the previous year. “We study the industry and analyze the new technology and trends that are driving successful companies,” Michael Joseph, vice president of operations, explained. “We turn to manufacturers and distributors to develop and present valuable training classes at our meetings. Dealers acquire valuable training on products and business practices while earning CEUs.”

Amid a healthy portion of fun in the sun and a memorable day spent in Cozumel, and attending classes, attendees got the first preview of what’s new at SentryNet. Among the highlights, the company announced version 3 of NetConnect, its web portal to customer accounts, and new features incorporated from dealer feedback as well as SNapp, the new SentryNet Smartphone app.

“We don’t try to get our dealers to operate in a box. It’s not how we want them to operate. It’s about what tools do they need to grow and expand their business,” Avritt noted. “The dealer knows what he needs. He knows what his customer is demanding. It’s our job to be responsive and fill those needs.

“The beauty of these conferences is that it gets our more progressive dealers together in a venue and gets them intermingling and talking with each other,” Avritt added. “We’re listening to what they are saying. We’re listening especially for recurring conversations on issues they are facing or directions their companies may be heading. We try to be proactive instead of reactive.”

The relaxed atmosphere of the cruise combined with the attendees’ enthusiasm to catch up with their peers and their businesses led to remarkable discussions during the education sessions, the pool, on deck and the dinner tables alike. Dealers exchanged stories and tips ranging from the challenges and importance of finding trustworthy employees to technology game changers.

One hot button topic was alarm verification and its development into different areas with video, audio and call verification. The importance of becoming familiar with non-response ordinances that affect dealers’ ability to sell effective security systems was highlighted. In addition to staying up-to-date with legislation and available verification technologies, building relationships with law enforcement was also something dealers agreed is necessary in the security industry today.

Other recurring conversations centered on IP platforms, wireless communications and the increasing popularity of mobile apps.

The paradisiacal cruise setting was not only ideal for relaxed networking, but also served as an incentive to drive business for dealers during the 15 months prior to the conference. “Sales contests, installs under budget, selling enhanced services all earned employees a pass on the cruise as a reward for great work,” Joseph explained.

Another advantage of a conference at sea was that SentryNet staff made itself exclusively available to its customers for four days, strengthening partnerships and enabling customers to get the most out of the event.

Peggy Rossmoine, marketing director, added, “These business owners, technicians, and office staff work hard seven days a week most times to keep their companies succeeding. Many of them had to shut down for a few days in order to attend this event, but ask any of them and they will tell you, “This is the one conference each year they will always attend.” — By Sabrina Gasulla, Associate Editor

Sonitrol Enables Record-Breaking Apprehension

On the afternoon of May 3, 2011, Sonitrol Audio Verification technology delivered real-time audio of a hostile and threatening situation at a Stanley customer’s protected premise to the security monitoring center; which allowed the Baltimore Police to make an apprehension in record time.

Sonitrol audio monitoring specialist, Krysti Ward, received real-time audio of a customer’s cries for help and pleading for his life. The daytime alarm was triggered by action of a customer who activated the silent hold-up switch,Ward contacted the local Baltimore City Police Department, who were dispatched immediately, leading the responding officers to arrest the individual within 142 seconds of the alarm being activated, potentially saving the life of the customer, Stanley reported.

Samsung Techwin America, Ridgefield Park, N.J. named Antoinette F. Modica as Canadian director of sales and marketing. Modica brings more than 15 years of experience in national sales and marketing of various product lines including security products, professional imaging, and display solutions and was previously the owner and president of a provider of video equipment and security applications to law enforcement agencies.

PDQ Award Adds New Sponsor

Reducing unnecessary alarm dispatches requires teamwork from everyone in the security industry. To assist in awarding companies with these high standards, the Security Industry Alarm Coalition (SIAC) and the False Alarm Reduction Association (FARA) welcomed the Installation Quality (IQ) Certification Program as a new sponsor of the Police Dispatch Quality (PDQ) award.

“It’s a good partnership because the IQ program and their members subscribe to practices that parallel our effort to ensure alarm systems work properly, minimizing alarm dispatches,” said SIAC executive director Stan Martin. “IQ’s involvement with our PDQ award demonstrates that high quality installations go hand-in-hand with superior alarm management practices.”

IQ’s award sponsorship will be effective for the 2011 PDQ award.

Matrix Systems, Miamisburg, Ohio, hired Jeff Beauchaine as its northeast regional sales manager. As the third new regional sales manager in as many months, Beauchaine will recruit and support access control product resellers for Matrix Systems’ new Frontier Universe and Frontier Web Essentials access control products. Beauchaine has more than a decade of experience working with IP networking technology companies.

Missouri State University Recognizes DMP / Atlas Contribution

Digital Monitoring Products (DMP), Springfield, Mo., and Atlas Security, North Hollywood, Calif., were recognized by Missouri State University (MSU) in a ceremony held May 5 at the university. Dr. Shawn Strong, department head – Technology and Construction Management, expressed the university’s appreciation for the large, in-kind donation of technology. The university used the donated equipment to create a set of teaching aids that provide students with hands-on experience that will help them to better understand the installation and function of commercial alarm systems.

“Security systems represent sophisticated technology that must be installed and configured correctly in order to reliably do their job,” said vice president of sales, Mark NeSmith. “That requires well-trained professionals like the graduates from MSU’s Technology and Construction Management program. We were happy to have the opportunity to support this program, and to play a part in building the number of qualified security professionals available for employment in our industry.”

In his remarks at the event, Dick Laird, director of development at MSU, also conveyed the university’s appreciation, saying “We want to thank DMP and Atlas for blessing us by making this equipment available. Our students will get practical experience with this equipment in commercial construction applications. That will help them build marketable, real-world skills.”

MSU presented plaques to DMP and Atlas Security in appreciation. Receiving the awards for DMP were Mark NeSmith and Mark Hillenburg, executive director of marketing. Receiving the awards for Atlas Security was Jim Wade, president.

Vector Security’s Poughkeepsie branch office established a scholarship program in the name of fallen N.Y. police officer, John Falcone, to help fund the educational needs of those pursuing careers in law enforcement or criminal justice. Falcone was fatally shot in the head during a domestic dispute call in a struggle in order to save a three-year-old kidnap victim on Feb. 18, 2011.

GarrettCom Inc., Fremont, Calif., named Lee House as general manager. In his new role, House is the senior executive in charge of all aspects of GarrettCom. House’s appointment as leader of the management team that will guide and support GarrettCom’s continued growth in the years ahead, is part of a planned transition of responsibility as Frank Madren, GarrettCom president since 1992, moves to a supporting role.

Alvarado, Chino, Calif., named Len Marano as its new sales representative for the northeast region. Marano brings more than 30 years of experience in sales and management to Alvarado. In previous positions, Marano’s hands-on approach, sales skills and product expertise enabled him to provide value to his clients and growth that exceeded company goals. Marano’s territory will include N.Y., N.J., Mass., R.I. and Conn.

comCables, Denver, expanded its sales team with two industry veterans. Carin Avila-Darr joined comCables as the regional sales manager for the West, bringing 26 years of data and structured cabling experience. John Orosz was also hired as an inside sales representative after installing low-voltage special systems for 15 years. These two additions to the sales team follow the promotion of David Buchanan from director of sales to vice president of sales. Buchanan joined comCables in May 2010. After only a few months as director, Buchanan had proven his value to the sales team and was promoted to vice president of sales on the executive team at comCables.

LJ Lynes was presented the 2011 Sara E Jackson Award for his outstanding work as chairman of the education committee. On hand to present the award were sponsor Ron Rothman of Honeywell, ESA President Dom D’Ascoli and last year’s Jackson award winner David Koenig.