The popular CBS show “Undercover Boss” crossed paths with the security industry on April 12 when America watched Tony Wells, ADT’s chief marketing officer, go incognito to work shoulder-to-shoulder with employees at ADT operations in Florida, New York, California and Tennessee.
During the experiment, Wells donned a false beard and makeup to work as an installer, monitoring center dispatcher and salesman. Because he’s been with the company less than a year, Wells is one of ADT’s less-recognizable execs, which made the undercover experiment a bit easier.