The central stations listed third-party monitoring services, including hosted and managed services, to security dealers for their subscribers. Review the listings here or access them online at directories.sdmmag.com/monitoringguide.

EDITOR’S NOTE:The information contained in SDM’s 2015 Guide to Monitoring Services was collected by BNP Media through a survey process. Descriptions are provided by the listed monitoring company and in some cases have been edited for length. If readers are aware of other monitoring companies that should be listed here, please contact the Editor at (847) 405-4027 or by email to stepanekl@bnpmedia.com.

Acadian Monitoring Services LLC

Lafayette, LA • (888) 558-9911 • www.acadianmonitoringservices.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications:UL Monitoring Stations, National Industrial Security - CRZM; Central Station - UUFX; UL 2050 National Industrial Security, CSAA Five Diamond, EMD Certified

Also:Acadian Monitoring Services partners with leading security dealers and integrators to afford the highest level of protection through alarm monitoring and virtual security management using innovative video technology and advanced alarm automation software to deliver quick response to alarm signals. Acadian has three bi-directionally redundant monitoring centers. It provides a full portfolio of monitoring solutions for security, medical, video, access control and GPS fleet tracking.

Affiliated Monitoring

Union, NJ • (800) 296-9000 • www.affiliated.com

Monitoring Services: Digital transmission, Long-range radio, Cellular,
Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UL, IQ Certified, CSAA Five Diamond Certified

Also: Affiliated Monitoring is trusted by thousands of security, fire and PERS dealers across the United States. Since its founding in 1977, the company has worked with its partners to create custom alarm monitoring solutions that meet the specific needs of subscribers. Currently, Affiliated helps secure hundreds of thousands of businesses and homes. Affiliated’s CSAA Five Diamond certified security personnel monitor systems from the company’s UL-listed monitoring center. Affiliated uses the most up-to-date technologies including live digital video and cellular communications.

Alarm Center Inc.

Lacey, WA • (800) 752-2490 • www.acimonitoring.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: Protective Signaling Services UUFX 902799-002, CSAA Five Diamond Certified

Also: Dealer services since 1972. Enhanced Call Verification. Video verification. Receive all digital formats including DMP; AES radio; Cellular (Telular, DMP iCom, Connect 24, AlarmNet, UpLink), Interactive services, Internet monitoring (Honeywell VisorAlarm Plus, DMP iCom, Bosch NetCom, AlarmNet-I). Dealer secure online access to accounts. Daily, weekly, monthly dealer reports via email. Call center professional telephone answering service.

Alarm Central LLC

Kansas City, MO • (877) 532-1500 • www.alarmcentral.net

Monitoring Services: Digital transmission, AES-Intellinet, Cellular, Internet
(IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UL CVSU, UL UUFX, CSAA Five Diamond Certified

Also: Alarm Central offers the latest in central station technology including mobile apps, video monitoring, PERS monitoring, IP monitoring, cellular monitoring for all brands, dealer and customer Web access, private label Web access, AES-Intellinet. In addition to offering state-of-the-art services Alarm Central LLC prides itself on the outstanding customer service provided to dealers and their customers.

Alarm Monitoring Cooperative Inc.

Lilburn, GA • (770) 564-4800 • www.alarm-monitoring.org

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission)

Listings/Certifications: Burglary Central Station

Also: Free remote access to the company’s non-public website allows for running activity and open/close reports, etc. Alarm Monitoring Cooperative uses MasWeb’s remote editing package, giving dealers complete access to edit accounts in real-time. The company offers dealer message taking and delivery. Dedicated phone lines for dealer call answering are available.

Alarm Monitoring Services

Monroe, LA • (877) 740-0283 • www.monitor1.com

Monitoring Services: Digital transmission, Long-range radio, Cellular,
Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: Central Station Protective Signaling Services

Also: Since 1980, Alarm Monitoring Services Inc. has been committed to providing the highest quality dealer service in the monitoring industry. AMS has grown by giving our dealers the tools to grow. We offer dealer financing, Internet account access, and a full range of dealer support services include professional phone answering and subscriber billing. We can provide the exact set of monitoring and support services you need whether you are a one-man operation or you have a fleet of service trucks rolling. Our UL-listed central station is staffed with SIA-certified operators. We monitor the cellular, IP, and phone-line communicators of all the major manufacturers.

All American Monitoring

Sarasota, FL • (800) 318-9486 • www.allamericanmonitoring.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications:UL/Burglary Central Station, CSAA Five Diamond Central Station

Also: All American Monitoring is a wholesale UL-listed central station serving 1,800 alarm dealers nationwide. Its goal is premium monitoring at an extremely competitive price: $2.50 per account nationwide. The company has been in business since 1973. Some of the services offered at no additional charge include a Dealer Access Module which allows you complete control of your accounts via a secured Internet connection 24 hours a day, seven days a week. Free supervised openings and closings, free text/email of all signals and no set-up fees or hidden charges.

American Digital Monitoring

Kirkland, WA • (800) 825-5911 • www.ulfm.com

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet,
Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: UL 827 Certified by Intertek and Factory Mutual (FM), Factory Mutual, IQ Certified

Also: One year free offer for dealers. Then as low as $1.00 per account with online dealer and subscriber access with all your accounts and all digital formats on one inbound line. Choose from AlarmNet, Telgard, Uplink, Connect 24, Alarm.com, VoIP Alarm, Digital Diverter and more. We guarantee to be 50 percent less than your existing provider; just show us your latest invoices.

American Two-Way

North Hollywood, CA • (800) 821-8200 • www.atwcentral.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: S6037-UUFX, BP6368-CVSU

Also: As the inventor of two-way voice in the late 1970s, American Two-Way prides itself on having the most experience in providing alarm verification services than any central station. Today, the company offers a full spectrum of interactive monitoring services. These include video, GPS, audio, Internet, medical, GSM and many other personal, residential and commercial products and services.

Anchor Alarm Center Inc.

Suwanee, GA • (678) 482-7211 • www.anchoralarmcenter.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: UUFX, ETL

Also: Dealer remote client, Internet, Palm Pilot, VRT, account notification, fax, email, paging, text messaging, enhanced call verification, dealer subscriber billing, subscriber and zone forms provided for dealer. Video monitoring, two-way voice, open voice, Web gateway dealer and subscriber access. Contact alert for the elderly and children. DMP IP receivers, IMOK personal security applications with global monitoring.

API Alarm Monitoring

Denver, CO • (800) 897-1039 • www.apidealers.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: Signal and fire alarm equipment and services (protective signaling services) Central Station, Member of SIA and CSAA, CSAA Five Diamond

Also: For more than 30 years, A.P.I. has provided monitoring services to hundreds of independent dealers from coast to coast, monitoring more than 300,000 accounts. PERS, Video, GPS monitoring and hosted and managed access service also available. All dealers receive automated reports and have remote access to account information 24/7.

AvantGuard Monitoring Centers

Ogden, UT • (801) 781-6101 • www.agmonitoring.com

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Global positioning system (GPS)

Listings/Certifications:UUFX and 2050, IQ Certified, CSAA Five Diamond Central Stations

Also: AvantGuard Monitoring Centers provides wholesale third-party alarm monitoring services for security, fire, and medical alarm (PERS) dealers nationwide. AvantGuard customizes and brands its Web access for each individual dealer. Other services include: automatic reporting via email or text messaging, AES, Internet, GPS monitoring, cellular (GSM), and answering services. With our smart-phone app technicians can place accounts on/off test and view the signal history.

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Blue Ridge Security Systems Inc.

Anderson, SC • (877) 898-2000 • www.blueridgesecuritysystems.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Global positioning system (GPS)

Listings/Certifications: UUFX, CVDX, CVSG, Factory Mutual, IQ Certified

Also: Phone call verification to reduce false alarms (enhanced call verification), all formats to include DMP, AES-Intellinet and Videofied monitoring. PERS monitoring; network monitoring via Bosch, DMP and Fire-Lite network receivers.

Cen-Signal

Columbus, GA • (800) 554-1101 • www.cen-signal.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Listen-in/two-way voice

Listings/Certifications: Automated, IQ Certified, ESA Member

Also: Cen-Signal is a fully automated, wholesale facility that offers nationwide monitoring. We strive to maintain the highest level of technology while staying true to the customer service that built this company more than 50 years ago. We offer the very best in dealer and subscriber connectivity through the use of PC, MAC and apps. Our line-up of IP monitoring, two-way voice, email/text notifications, answering service and 100 percent live operators will make sure that you stay competitive and professional.

Central Alarm Control Inc.

Miami, FL • (305) 238-0800 • www.centralalarmcontrol.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: Burglar Alarm Systems-CPVX (Central Station); CVSG (Mercantile) & UUFX (Signal & Fire Alarm Equipment and Services), ETL

Also: UL, ETL and FM listed; Enhanced Call Verification, access to account information via Internet, Palm Pilot, iPhone, Blackberry, etc. AES-Intellinet network services, DSCIP, AlarmNet. Account activity alert via fax, email, text messages, and video monitoring.

Central Security Group Inc.

Tulsa, OK • (888) 848-8851 • www.centralsecuritygroup.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Listen-in/two-way voice

Central Station Monitoring

Estacada, OR • (503) 630-8961 • www.csmul.com

Monitoring Services: Digital transmission, AES-Intellinet, Cellular, Internet
(IP transmission)

Listings/Certifications: UUFX S 5636-1 Commercial Fire

Also:Central Station Monitoring is a full-service intrusion and fire alarm central station. For new dealers with active accounts to move, $30 per account will be credited to you for all accounts moved within 90 days. Capabilities include: DSC SurGard III receiver/cell and T-Link IP ready; Bosch 6600 digital receiver IP ready; Fire-Lite IP receiver; DMP SCS-1R IP ready; AES Multinet 7705I Internet radio receiver; Connect24 & C24 Interactive master reseller; AlarmNet Monitoring Services; Alarm monitoring of all major formats; MAStermind monitoring; MASweb remote administration; elevator and emergency telephone monitoring; video verification using GE ProSeries DVR format; and answering service.

Central Station Services

Buffalo, NY • (800) 225-3753 • www.easternstatessentinel.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Listen-in/two-way voice

Also: We accept most major formats. In addition to two-way audio and conventional monitoring, we offer AlarmNet, Uplink, and alarm monitoring using Internet technology. We were one of the forerunners in the use of SIMS automation software. We offer free remote access to account information via the SIMS Pocket App on your Android or iPhone. We offer optional daily computerized reports of all alarm activity via fax or email.

CentraLarm Monitoring

Manchester, NH • (800) 639-4068 • www.centra-larm.com

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Global positioning system (GPS)

Listings/Certifications: UL2050, UL, CSAA Five Diamond Certified, MAMA

Also: CentraLarm is a state-of-the-art alarm monitoring company. For more than 26 years the CentraLarm Group has combined state-of-the-art technology with highly trained dispatch agents. Our dispatch times are among the fastest and most accurate in the industry. We are committed to providing unrivaled service and support to all dealers and their clients. CentraLarm maintains three facilities that are “always on” and ready to respond simultaneously. Centralarm offers answering service and billing services, as well as remote access to account information.

CML Security, Wholesale Monitoring

Edmonton, AB • (800) 232-7290 • www.cmlsecurity.com

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission),
Remote video, Listen-in/two-way voice, Global positioning system (GPS)

Listings/Certifications: ULC listed for fire, burg and financial

Also: CML is a third-party central station with more than 30 years’ experience. Remote access to accounts via Web-based tool that allows dealers to put an account out of service, test and put back in service without calling the station via smartphone or tablet. Account management database available online. Billing on behalf of dealers, video verification as well as surveillance. IP, cellular and landline monitoring. Sales integration tool available for dealers for paperless quotes, sales and service, tablet based.

CMS Criticom Monitoring Services

Longwood, FL • (877) 705-7705 • www.cmsn.com

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: Burglary, Fire, Factory Mutual, NFPA 72

Also: Since 1978, CMS has been providing high quality-monitoring nationwide. Today, Criticom Monitoring Services (CMS) serves more than 4,000 alarm companies and their 900,000 customers. Its broad range of monitoring services includes response to security, fire, personal emergency response systems (PERS), environmental and interactive services such as two-way voice and remote video. Its three UL-listed, FM-approved monitoring centers, located in Calif., Fla. and N.J., are networked together to provide true national redundancy and best-in-class disaster recovery.

CODE-3 Alarm Monitoring

Berkeley, CA • (510) 548-8400 • www.code3alarm.com

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission),
Remote video, Listen-in/two-way voice

Listings/Certifications: UUFX

Also: Since 1979, “Helping Grow Your RMR.” Nationwide wholesale alarm monitoring from $2.50 per account. Startup and/or small alarm companies are welcome.

Command Alarm Monitoring

Troy, MI • (855) 226-7233 • www.command-alarm-monitoring.com

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: Underwriters Laboratories - UUFX

Also:More than 25 years of successful operation with thousands of satisfied subscribers. Professional, efficient, courteous and highly trained operators. Monitoring formats include ITI, SIA, Modem II, Modem IIE, Modem 3A, Modem 4, Contact ID, BFS, Ademco — whatever panel alarm you have installed, Command Alarm Monitoring can monitor it. Cutting-edge technologies such as AlarmNet and AES-Intellinet, Internet-based monitoring revolutionary technology that provides sophisticated data security and secure, affordable monitoring, sophisticated data security and a secure, affordable Internet monitoring solution. Dealer Web allows you to view and print your account information 24/7.

Cooperative Response Center Inc. (CRC)

Austin, MN • (507) 437-2131 • www.crc.coop

Monitoring Services: Digital transmission, AES-Intellinet, Cellular, Internet
(IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: UUFX, Signal and fire alarm - Central Station, CSAA Membership, Five Diamond

Also: Cooperative Response Center Inc. (CRC) is a cooperatively owned organization operating a UL-listed central station specializing in security, environmental and two-way medical alarm monitoring. Since 1992, CRC’s FIRSTCALL Monitoring has upheld a reputation for delivering exceptional service to both alarm professionals and to alarm subscribers. Inquire to learn more about CRC’s competitive pricing and monitoring.

COPS Monitoring

Williamstown, NJ • (800) 367-2677 • www.copsmonitoring.com

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet,
Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: UL Burg & Fire, Factory Mutual, IQ Certified, CSAA Central Station of the Year, six CSAA Five Diamond Central Stations

Also:COPS Monitoring, winner of the prestigious 2014 CSAA Central Station of the Year Award, has been providing comprehensive wholesale alarm monitoring solutions for more than 37 years. Today, we serve more than 3,500 alarm dealers who represent 1.5 million subscribers across the U.S., Canada, and the Caribbean. Free dealer access from smartphones, tablets and PCs.

Counterforce Central Alarm Services

Forest Hills, NY • (718) 575-3333 • www.counterforcecentral.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission)

Listings/Certifications: CPVX, CVSG, UUFX

Also: Toll-free numbers, daily, weekly, monthly email, fax or mail reports; 24/7 new account activation; remote access for dealers and all AlarmNet products. All major formats accepted. DSC Internet+CONNECT 24, Nearnet Radio monitoring+Alarmpath Radios, DMP also available. Approved to monitor fire alarms in New York City. UL-listed central station for burglary and fire. Member of NYFAA, MBFAA and NFPA.

Design Communications Inc.

Little Rock, AR • (800) 223-7727 • www.designcommunications.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission)

Listings/Certifications: UUFX and CR2H, UL UUFX, UL 2050, Factory Mutual

Also: Remote access to accounts, answering service, elevator-call answering, enhanced call verification and Internet monitoring.

Diebold Security

Uniontown, OH • (855) 331-0359 • www.dieboldsecurity.com

Monitoring Services: Cellular, Internet (IP transmission), Remote video, Listen-in/
two-way voice, Off-site access control administration

Listings/Certifications: UL/ULC-listed, Factory Mutual, IQ Certified, CSAA Five Diamond certified, ETL certified, UUFX

Also: For more than 150 years, the Diebold name has been synonymous with security and innovation. Diebold offers a full spectrum of monitoring services from our UL, ULC, UL2050 and CSAA Five Diamond certified monitoring center. Customize services to match your location-by-location needs from coast to coast including: monitoring, online services, system communication, managed and hosted access services, video services and monitoring, fire alarm test and inspection, software solutions, embedded personnel, preventative maintenance and service.

Dynamark Monitoring

Hagerstown, MD • (855) 875-7233 • www.dynamarkmonitoring.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: UL Central Station, IQ Certified, CSAA Five Diamond Certified,FM Approved

Also: Dynamark Monitoring is a UL listed, Five Diamond Certified central station, serving independent alarm dealers. We offer third-party monitoring services for basic digital, commercial fire, open/close reporting, GSM monitoring, IP monitoring, elevator monitoring and more. Dynamark Monitoring also buys accounts. Dynamark pays premium multiples and has a new partner program for ongoing purchases.

EMERgency 24

Des Plaines, IL • (800) 800-3624 • www.emergency24.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UL, Factory Mutual, IQ Certified

Also: EMERgency24’s superior technology and high-quality alarm monitoring helps keep dealers competitive in any type of market by offering them the widest variety of services available in the industry today. Call our sales department to see how you can boost your company’s service offerings, revenues and overall effectiveness.

ESC Central Inc.

Birmingham, AL • (877) 372-2368 • www.esccentral.com

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission),
Remote video, Listen-in/two-way voice

Listings/Certifications: UUFX, ETL

Also: ESC Central was built to satisfy the individual needs of its dealers. Its focus is strictly on monitoring, which allows the company to provide the best solutions available to its dealers and their customers. These solutions are remote dealer access, answering services, customer billing, activity notification via email or texting, and other technology-based solutions that increase the efficiency of our operators. In utilizing its phone system, automation system and integrated video monitoring platform all incorporated together the company can provide its dealers with a high level of service.

Grand Central Station

Hayward, CA • (800) 230-1654 x136 • www.gcsmonitoring.com

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: UL Listed, CSAA Five Diamond certified

Also: Grand Central Station has provided UL-listed monitoring services since 1984. Central station services include: burglar, fire, access control, CCTV monitoring, GPS device monitoring, communications technologies, supervision, guard tour systems, elevator monitoring, industrial process supervision, and Enhanced Call Verification.

Home Security & Management Co.

Stowe, VT • (800) 933-4762 • www.hsmc-ul.com

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: UL (UUFX fire-rated central station)

Also: Dealer access via Internet and PPA, email/fax activity reports, Enhanced Call Verification, dealer billing, upload/download, Internet monitoring, cell backup services and UL fire-rated central station. UL approved contract monitoring center for authorized alarm installers. Providing all major and obscure format monitoring. Matrix dealer access for real-time history and data updates. Free tailored AM service reports for all customer activity. Dealer national toll-free line services.

I-View Now

Henderson, NV • (888) 252-1644 • www.i-viewnow.com

Monitoring Services: Remote video

Also: I-View Now was invented to video verify alarms during the dispatch process, reduce false alarms, and to increase apprehensions while using off-the-shelf security and video products. We help dealers go to market by working with them to define markets, assemblies, creation costs, end user pricing, operator training, installer training, sales training, and by using our call center to set sales appointments. Tap into our proven and experienced team to enhance your customer’s security with video verification, remote video storage, and to generate new streams of reoccurring revenue for your business.

Metrodial UL Central Station

Hicksville, NY • (866) 900-METRO • www.metrodial.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: UUFX, CPVX, CRZM, FDNY Approved, CSAA Five Diamond,
UL 2050 Approved

Also: Internet access to subscriber accounts via secure website, smartphone and Touch Tone access for instant test results. Emailed open/close reports. Advanced GPS monitoring. AlarmNet GSM and AlarmNet-i. DSC Cell Radio monitoring. Remote video monitoring. Redundant backup site in Michigan. Member NFPA, Long Island Alarm Association, New York Fire Alarm Association, Metropolitan Burglar and Fire Alarm Association and ESA.

Monitor America LLC / SW24 Security Solutions

Moonachie, NJ • (877) 971-6771 • www.monitor-america.com

Listings/Certifications: CPVX/CVSG/UUFX, IQ Certified, CSAA Five Diamond Certified

Also: Monitor America is designed to be your video monitoring resource: video verification of intrusion alarms, video guard tours, concierge services, video escort services, and much more. Enterprise-level access control and other types of hosted or managed monitoring services.

Monitoring America Alarm Co-Op

Tulsa, OK • (800) 879-1438 • www.monitoringamerica.com

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission),
Remote video, Listen-in/two-way voice

Listings/Certifications: UUFX, IQ Certified, CSAA Five Diamond Certified

Also: Customized services including answering incoming calls in your company name. Full equipment redundancy with automatic failover to redundant system and Internet access to account information with a Web browser. Automatic fax or email of alarm activity daily, weekly or monthly. Monitoring America Alarm Co-Op is a stable business organization. We will never be sold. Our clients are our owners. Dividends for three consecutive years exceeded $100,000. We have added a number of IP receivers in the last few years to stay on top of technology. Visit our website for more information.

Monitoring Partners

Delray Beach, FL • (877) 929-2200 • www.monitoringpartners.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: CVSG Burglar Alarm Systems - UUFX Signal and Fire Alarm Equipment and services, ETL, UL

Also: Redundant receivers, redundant self-checking T1 service, ANI and DNS verification on all alarm signals, WebLink PC secure dealer access from PC and Web-enabled devices, remote access for service technicians for account activity and status, dealer reports and alerts via email and/or fax and account activity maintained indefinitely. Dealer services include answering services, billing and collection. Dealer Web-link includes audio/video and alarm events. Video verification.

Monitronics

Farmers Branch, TX • (800) 615-4566 • www.monidealerprogram.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: UL-listed, CSAA Five Diamond Certified, Alarm Service Provider of the Year, 2008/2010/2011/2013/2014 Frost and Sullivan

Also: The Monitronics Dealer Program provides independent alarm dealers with an alliance that moves far beyond the traditional dealer program. Benefits List: No competition with a corporate office, flexibility to sell or keep any number of accounts, set your own RMR ranges, choose the products and distributors you want to use, revenue sharing, leads program, ongoing training, promote your own company name, fully customizable marketing materials, contract monitoring, full-service field service and technical training support, online resources, and personal support.

National Monitoring Center

Lake Forest, CA • (877) 353-3031 • www.nmccentral.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UL 2050 and UUFX, Factory Mutual

Also: Remote access to accounts, Enhanced Call Verification, account activity alerts, specialized medical monitoring, customized reporting. Two redundant monitoring centers provide immediate disaster recovery, emergency staffing and duplicate receiving equipment. Innovative dealer support features include Alarmaccount.com, MASweb 24-hour access to dealer accounts, MASconnect API, MASvideo API and much more. UL, FM and UL 2050 for high-security applications.

Nationwide Digital Monitoring Co.

Freeport, NY • (800) 221-0826 • www.nationwidedigital.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: CPVX/CVSG/UUFX/CRZH, IQ Certified, CSAA Five Diamond

Also: More than just great monitoring. Experience the ultimate in monitoring with Nationwide’s 5-star dealer service; customers will notice the difference. Nationwide also offers dealers: funding solutions, dealer programs, no-hassle PERS programs, Mobile/GPS, cellular PERS solutions and MasWeb online access. We also offer the following monitoring technologies: digital, Internet, GSM, Honeywell Total Connect, radio, cellular, video verification, VoIP solutions, two-way voice and PERS. Billing solutions are also available.

Paragon Monitoring Center

Albany, OR • (866) 936-6648 • www.wemonitor.org

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission),
Remote video, Listen-in/two-way voice, Global positioning system (GPS)

Listings/Certifications: UUFX, IQ Certified, UUFX Protective Signaling Services
Central Station

Also: Your “Videofied Central” since 2007, Paragon is a leader in video verification monitoring services. Paragon caters to the small to mid-size dealers and monitors all major digital and IP formats since 1984. Free dealer access to accounts with daily activity reports and customizable reports auto emailed. Enhanced Call Verification and premises verification, standard. Auto-alerts for zone trips and specialized instructions handled automatically. Personal and friendly dealer support is one of our central station’s specialties.

Quick Response Monitoring

Cleveland, OH • (800) 462-5353 • www.quickresponse.net

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: Burglary Central Station Monitoring - CVSU; as well as Signal and Fire Alarm Equipment and Services (Protective Signaling Services) - UUFX, CSAA Certified - Five Diamond Central Station

Also: Two-way voice, PERS, access control, secure Internet dealer
access, custom billing services, dealer business consulting, dealer training and meetings, flexi-funding dealer financing program, end-user literature, video verification and virtual guard tours, and enhanced call verification is also available.

Rapid Response Monitoring

Syracuse, NY • (800) 558-7767 • www.rrms.com

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet,
Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: CRZH, CRZM, CVSG,  Central Station - UUFX, Factory Mutual, IQ Certified, FDNY Certified

Also:Rapid Response Monitoring is a national leader in wholesale electronic security monitoring services. Our state-of-the-art UL, FM and FDNY-certified monitoring centers house rigorously trained SIA certified specialists and ultimate technologies that provide dealers with incomparable performance and real-time access to account data, support and alarm handling.

Safe Home Security Inc.

Cromwell, CT • (800) 833-3211 • www.safehomesecurityinc.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Remote video, Listen-in/two-way voice, Global positioning
system (GPS)

SAFE Security, SAFE Monitoring Technologies

San Ramon, CA • (877) 549-4449 • www.safemonitoringtechnologies.com

Monitoring Services: Digital transmission, Long-range radio, Cellular,
Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: UL-listed, CSAA Five Diamond Certified, intrusion and fire, Member of ESA, and CSAA with Five Star Certification, A+ BBB rating

Also: SAFE Monitoring Technologies has been providing monitoring services since 1976. Meeting or exceeding UL, NFPA standards and maintaining a consistent CSAA Five Diamond training and quality ranking lead one industry source to comment, “Your monitoring center runs like a finely tuned Swiss watch.” SMT takes pride in providing rapid account online turn-around and in-house technical support seven days a week.

Security Central CT

Norwalk, CT • (800) 228-2974 • www.ccianswers.com

Monitoring Services: Digital transmission, Long-range radio, Cellular

Listings/Certifications: UL central station for Burglary and Fire

Also: Dealer services. Alarm monitoring central station is fully automated. Email reports to dealers, enhanced call verification, call center services for all dealers, billing available for all dealers, remote receptionist, radio monitoring, digital monitoring, customized account setup, and video monitoring.

Security Central

Statesville, NC • (800) 438-4171 • www.security-central.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: Burglary, Central Station 827 and 1981, Factory Mutual, IQ Certified, ETL

Also: Security Central is a responsible wholesale monitoring facility protecting what you value. We have been family owned and operated for more than 50 years, proving we are a stable company providing quality service with cutting-edge technology. We guarantee to deliver exceptional service to each and every customer.

UL-listed, FM approved, CSAA Five Diamond Certified.

Security Partners LLC

Lancaster, PA • (800) 655-7685 • www.securitypartners.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: UL-listed, Factory Mutual, IQ Certified, CSAA Five Diamond

Also: Security Partners offers cost-effective protection with knowledgeable and friendly dealer support. Providing wholesale monitoring services to dealers across the country, Security Partners provides traditional monitoring services and advanced services, as well as education, training, and monitoring for new media services. Through the Security Partners Dealer Network, security installers take advantage of decades of experience to grow their product and services, customer base, and RMR. Learn more at www.SecurityPartners.com.

Security Response Center

Sarnia, ON • (800) 333-7721 • www.src.net

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission),
Remote video, Listen-in/two-way voice

Listings/Certifications: ULC, CSAA Five Diamond Certified, IQ Certified

Also: Account activity alerts (email, text), information methods (Internet, personal devices), enhanced call verification, dealer devices (call answering, billing, programming), and technical support.

SentryNet Inc.

Pensacola, FL • (800) 932-3304 • www.sentrynet.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: Burglary central station, Factory Mutual, NISPOM Compliant

Also: SentryNet’s two UL monitoring facilities feature the latest in automation. Operators are fully trained and SIA certified. SentryNet offers digital monitoring, VR1 two-way voice; NetConnect-Internet dealer access; tech center-dealer access; tech messenger-messaging; video monitoring; answering service; cellular and radio backup; IP monitoring; subscriber billing; business consulting; back office solutions and subscriber publications.

Southwest Dispatch Center

Richardson, TX • (877) 888-7116 • www.southwestdispatch.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: CVSU, UUFX

Also: Southwest Dispatch Center is a full-service wholesale monitoring facility located in the Telecom Corridor of Richardson, Texas. Advanced monitoring services include digital alarm communicators of every format, IP communicators, GSM/GPRS cellular communicators, wireless mesh network, interactive video and audio monitoring services, managed access control, elevator and emergency phone monitoring, PERS monitoring, and more.

Statewide Central Station

Staten Island, NY • (718) 494-6414 • www.statewidecs.com

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: UL-listed/CPVX, FDNY-approved, CSAA Five Diamond Certified, NICET certified staff

Also: Family-owned and operated, remote dealer access, remote video verification, radio and IP transmission, remote video monitoring, managed access control, two-way medical, elevator monitoring, FDNY-approved fire alarm monitoring, customized account activity alerts, customized, high-end monitoring services, technical assistance in-house, volume discounts, account transfer incentives, seamless account transfers.

Statewide Fire Corp.

Staten Island, NY • (718) 494-6798

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: UL-listed, CPVX, FDNY approved, CSAA Five Diamond Certification, WBE certified, NICET IV to benefit dealers

Also: Statewide Fire Corp. offers remote access to account information, account activity alerts, live operators 24/7 (all SIA trained), FDNY certified and CSAA Five Diamond Certified, and trained fire alarm technicians (including NICET IV certified) in-house daily to offer dealer support and to assist alarm dealers with programming and troubleshooting.

THRIVE Intelligence

Richardson, TX • (972) 331-6920

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: SureView’s Immix Central Station software

Also: THRIVE Intelligence, a Universal Services of America company, provides video security as a service by delivering a complete end-to-end solution from the camera to our monitoring and response center in Dallas, TX. Using an unprecedented combination of technologies, analytics, and real-time, event-based monitoring by experienced Security Intervention Specialists, THRIVE provides customized solutions that are scalable, reliable and unmatched.

United Central Control Inc.

San Antonio, TX • (888) 832-6822 • www.teamucc.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: CSAA Five Diamond Certified

Also: Remote access to account information via Internet and mobile app. Account activity alerts via fax, email and SMS messaging, dealer services (for example, call answering), remote video monitoring, access control monitoring, video monitoring and identity theft protection services.

United Central Station

Oyster Bay, NY • (800) 645-6520 • www.unitedcs.org

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Listen-in/two-way voice

Listings/Certifications: UUFX, CVSG, Factory Mutual

Also: Full-service UL-listed central station. All formats, dealer access, and auto test. Will also provide dealer billing and collection services.

US Monitoring Inc.

Oklahoma City, OK • (800) 358-2669 • www.usm-ok.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UL-listed Central Station - UUFX

Also: Online account access, dealer apps, PERS app, Videofied, I-View Now, ipDatatel, AlarmNet, Telguard, Connect24, Uplink, AES, Enhanced Call Verification, free weekly test timers, emailing/texting of signal activity, billing services, custom answering services, free technical assistance, two toll-free numbers supplied, Internet and cellular monitoring.

USA Central Station Alarm Corp.

Port Chester, NY • (800) 422-2300 • www.usacentralstation.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: BP 6262-1, CVSU, S8620-1 UUFX

Also: ECV, answering service, dealer billing, Internet access, iPhone access, Blackberry access, iPads, Interactive Voice Terminals, text notifications, email notifications, fax, pager, false alarm management, remote video monitoring and more. Internet access for dealers and end users.

WH International Response Center

Rockford, MN • (800) 858-7811 • www.whirc.com

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission),
Remote video, Listen-in/two-way voice

Listings/Certifications: UUFX Signal and Fire Alarm Equipment and Services, Protective Signaling Services, Central Station

Also: Additional services include: IP monitoring, real-time access to your accounts using your smartphone or Web-enabled device, discounted products from distributors, video monitoring, 24/7 account activation, turnkey PERS program with two-way voice, automated email and text alerts for account activity, full reporting and custom reporting capability, and redundant facility location.

Your Monitoring Center/A Crime Alert Co.

San Jose, CA • (800) 829-8877 • www.crimealert.com

Monitoring Services:Digital transmission, Long-range radio, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UUFX (Fire), CSAA Five Diamond Certified

Also: Your Monitoring Center/A Crime Alert Co. can help you meet the demands of stringent nationwide municipal false alarm ordinances by delivering mission-critical monitoring solutions such as IP monitoring and Enhanced Call Verification. We are UL-listed and offer the very latest software and dealer Web access applications. By forging a successful synergy between leading-edge technology and personalized, customer-oriented service, we deliver an uncompromising approach to 24-hour monitoring and value-added support.

Z-Tech Central

Memphis, TN • (901) 377-1765 • www.ztechcentral.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP transmission), Listen-in/two-way voice

Listings/Certifications: [Signal & Fire Alarm Equipment & Services](Protective Signaling Services) Central Station, Factory Mutual

Also: All major formats, AlarmNet, CRN, Uplink cellular backup, Telguard cellular,
two-way voice, Internet monitoring, DMP receivers, answering service for alarm dealers, caller ID on all receiver lines, ECV available, dealer’s own toll-free lines
and data, dealer access, virtual operator and daily activity via fax or email.