DMP’s Dealer Admin continues to expand with helpful tools making it easy to monitor the growth of your business. If you have Admin authority, you’ll see a Dealer Analytics page that’s new to the Tools section with the version 2.18 update. Now, with this new feature, you’ll have the metrics and usage statistics for all of your systems and customers.
Dealer Analytics can be a valuable tool, explained Duane Kugler, product manager for DMP Web Services. “For instance, you’ll be able to monitor how your business is growing by reviewing the number of systems or customers that you’ve added this month compared with the previous month.”
There are two sections of the Dealer Analytics page — one to provide an overview, and the other for details. In the overview, you can view a summary of customer and system information for the current month, year, or the total values for each item. In the detailed section, you can view more information for each category, including Virtual Keypad app usage, number of systems installed, new customers, and access control metrics. This section includes data from both the current month and last month for quick comparison.
In addition to viewing Dealer Analytics in Dealer Admin, you can subscribe to have full reports delivered by e-mail every day, week, or month, depending on the option that you choose, Kugler added. “Having the ability to get the reports automatically e-mailed means the right people will get the information when they need it, even if they do not have a Dealer Admin login.”