The Chumash believe they have a special responsibility to provide restorative hospitality to their guests. In Chumash culture, it is unforgivable to let a visitor who is tired, stressed, or depleted leave their home without making every effort to restore that guest. Simply providing food and shelter is not enough. It is their obligation to transform their guests so that they can leave ready to face the challenges of their journey. Delivering restorative indulgence is their way of repairing body and soul, which defines Chumash-style hospitality.

At the Chumash Casino Resort in Santa Ynez, Calif., this belief includes the security of their guests which, in recent years, has needed an upgrade.

Security concerns in and around the property had become a challenge. The goal for the Chumash Casino Resort was to replace an aging interior/exterior analog surveillance system that was failing, and to provide upgraded picture resolution as well as remote viewing. This included installing new IP-based cameras and NVR storage devices.

After using a varied selection of VIVOTEK network cameras for their own larger surveillance system, the Chumash Casino Resort opted to go all-in with VIVOTEK products when tasked to replace an analog surveillance system by the Tribal Halls Tribal Administrator. They installed a mixture of 21 VIVOTEK cameras connected to the VIVOTEK 32-CH NVR, the ND9541. The outcome not only met, but surpassed their goal of replacing the older system, resulting in them utilizing the same format when asked to do the same thing at their Tribal Clinic months later.

The Chumash Casino Resort utilizes 14 FD8166A-N ultra-mini IR fixed dome cameras in the interior of the property due to its compact size, easy installation, invisible IR design, and great picture quality. On the exterior of the property, the casino chose to install five FD8367A-V fixed dome network cameras due to its varifocal lens, 30-meter IR, and IP66-rated housing. All the cameras and ND9541 H.265 32-CH Embedded NVR are connected to a AW-GEV- 264B-370, a VivoCam web smart-managed PoE switch, to provide an easy-to-manage surveillance system with remote and mobile access capability.

“Our choice of VIVOTEK products has proven to be the right decision with the majority of the projects we do,” explained Dominic Sanders, Chumash Casino Resort security control supervisor. “Their competitive pricing, solid performance, and reliability are three of the reasons we keep using VIVOTEK.”