Interface Helps El Pollo Loco Slash False Alarm Costs by 95%

Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, announced that El Pollo Loco, one of the nation’s fastest growing restaurant chains that specializes in fire grilled chicken, is relying on Interface's managed video verified alarms and intrusion alarm monitoring to reliably detect intrusions and minimize false alarms. With Interface, El Pollo Loco saves several thousand dollars in annual false alarm penalties across 198 restaurants.

When Louis Burke, senior manager of safety and loss prevention, joined El Pollo Loco, he had to contend with numerous alarm management protocols as El Pollo Loco had half a dozen vendors for intrusion alarms. Every vendor had different terms of engagement and there was no way to hold anyone responsible, even when the alarm systems failed.