Central stations - Articles - Page 13

C.O.P.S. to Open Fifth Central

December 21, 2011

C.O.P.S. Monitoring, a wholesale alarm monitoring company headquartered in Williamstown, N.J., announced Dallas, Texas as the home of its fifth “hometown” central station.

On-Demand Courses Now Available From Micro Key University

December 19, 2011

Micro Key Solutions announced a series of new skills-based courses delivered online through newly formed Micro Key University (MKU).

Central Stations Help Dealers Manage Alarms

Web portals, smartphone apps and other tools enhance the interface between the dealer and its wholesale central station

Joan Engebretson

December 14, 2011

When technicians at Aberdeen, N.J.–based security dealer Garden State Fire and Security install or service a system, one of their tools is a laptop equipped with cellular data connectivity. To put the system on test, technicians use a portal operated by SentryNet, Garden State’s wholesale central station, which has locations in Greenville, Miss. and Pensacola, Fla.

COPS Monitoring to Open Fifth Central Station

November 17, 2011

COPS Monitoring, a wholesale alarm monitoring company headquartered in Williamstown, N.J., announced Dallas, Texas as the home of their fifth “hometown” central station.

Fire alarm control panels are finally catching up with newer communications technologies, and having network and cellular connectivity also unleashes new capabilities.

Designed for Today’s Communication Technologies

Joan Engebretson

November 12, 2011

The fire alarm business has always been driven largely by code requirements — and for years that meant every fire installation had two phone lines to help ensure that alarm signals would be received by the central station.

Micro Key Names New President

October 21, 2011

Micro Key Solutions, Kissimmee, Fla., a provider of software solutions for the security alarm industry, announced that Victoria Ferro was promoted to president and that Wayne Torrens, past president, will be taking on the role of chief executive officer.

Who’s Hosting Video Services?

Wholesale central stations commonly offer video monitoring today — but with relatively low demand, many have not moved into hosted video yet.

Joan Engebretson

September 14, 2011

It’s becoming increasingly commonplace for third-party central stations to offer video monitoring services — sometimes known as managed video services — such as remote video guard tours, video verification of alarm signals and video escort services. But often these services represent a relatively small percentage of the third-party central station’s total revenues.

Relentless Growth

SDM profiles the recipients of the sixth annual CSAA Excellence Awards.

Heather Klotz-Young

August 15, 2011

Every year companies across the country take the time to fill out applications for the Central Station Alarm Association (CSAA) Excellence Awards. Central stations, managers, operators, and support staff all take on the challenge of communicating who they are and what they do so well — in an application.

SDM’s 2011 Guide to Monitoring Services

August 14, 2011

The central stations listed on the following pages offer monitoring services as a third-party provider. Access this useful guide here and online at http://directories.sdmmag.com/monitoringguide to find services, listings and certifications offered by monitoring service firms across North America.

ADS Promotes Past Operator of the Year to Central Station Manager

July 18, 2011

ADS Security (ADS), Nashville, Tenn., promoted Christine Mudrak to central station manager. Previously central station quality control supervisor, Mudrak is now responsible for hiring, scheduling and training all central station employees, as well as overseeing the education of new ADS employees on central station procedures and policies. She will continue to supervise quality control in the central station and act as liaison between the central station and the company’s 14 branches. Mudrak was the first recipient of the CSAA Central Station Excellence Awards Operator of the Year award in 2006.