Brinks Home's partnership with Cresta’s platform has led to significant improvements in customer satisfaction and operational efficiency, including a 92% first-call resolution rate.
Fellow board member and industry veteran James McCormick — who SDM recently spoke with about the announcement — will be taking over as CEO, as well as continuing to serve on the board.
Industry insiders explain how advanced video analytics technology is transforming central monitoring stations, enhancing public safety, and improving collaboration with law enforcement and emergency responders.
Industry insiders explain how advanced video analytics technology is transforming central monitoring stations, enhancing public safety, and improving collaboration with law enforcement and emergency responders.
This collaboration expands Comcast Smart Solutions’ existing video analytics expertise while giving clients more flexibility to choose the right smart video solution, according to the announcement.
HID’s report highlights the significant shift toward flexible and hybrid working arrangements, accelerated by COVID-19, and the resulting challenges for the physical access control industry.