In her new leadership role, Brown will work to ensure the TMA Five Diamond designation remains current and reflective of excellence in security monitoring.
MacDowell, an industry veteran, will delve into the pivotal traits of effective leadership within the alarm monitoring industry, guided by recent survey results that underscore the profound impact of leadership on a company’s success.
David Holl speaks to executives from monitoring centers and emergency communication centers about their involvement in the initial pilot programs for the AVS-01 standard.
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to ECCs.