Using Blitzz's app-free mobile video support, Guardian's customer care agents can use augmented reality to resolve issues faster and from afar. These virtual appointments are said to average 24 minutes in length and 93 percent of issues are successfully resolved.
Approximately 2,000 game tickets were given away by Guardian Protection to local police officers, firefighters and their families making it possible for them to visit PNC Park.
Guardian Protection employees recently participated in a charity initiative to raise funds for Children’s Hospital Free Care Fund which provides care to every child, regardless of their family’s ability to pay.
Through a partnership with 412 Food Rescue, Guardian is picking up and delivering fresh food every week to area non-profits who will distribute the food to those in need throughout the region.
The team at Guardian Protection’s monitoring center recently celebrated 23 years of dispatching holiday gifts to Merakey Allegheny Valley School, a Pennsylvania-based non-profit that provides compassionate care to individuals with intellectual and developmental disabilities.