Articles Tagged with ''monitoring''

Hiring, training and staffing at a monitoring center comes with a host of challenges. Finding reliable, entry-level staff with the right personality profiles that are willing to work any shift, any day of the year is one.

When it comes to running a top-tier monitoring center, the people component is perhaps the biggest factor that can make the difference — in some cases in life or death; but also the overall customer experience.

What began as a collective effort on the part of eight forward-thinking security industry leaders on a cold night in 1949 has grown and evolved over seven decades to become The Monitoring Association (TMA), the internationally recognized non-profit trade association that represents professional monitoring companies, security systems integrators and providers of products and services to the alarm industry. 

The deadline for The Monitoring Association’s (TMA) Wage and Salary Survey has been extended to Feb. 28. Companies from across the security industry are invited to participate in this year’s survey — from security dealers and systems integrators to monitoring centers. There is no fee for participation. 

The team at Guardian Protection’s monitoring center recently celebrated 23 years of dispatching holiday gifts to Merakey Allegheny Valley School, a Pennsylvania-based non-profit that provides compassionate care to individuals with intellectual and developmental disabilities.  

From its humble beginnings in a Toyota Corolla, CPI Security — originally Crime Prevention Inc. — has operated with a singular focus.

The Electronic Security Association (ESA) is now accepting entries to its 2020 Youth Scholarship Program — a philanthropic endeavor that aims to support the futures of sons and daughters of first responders.

American Alarm and Communications announced today it has completed the acquisition of Eaglestar Security Inc. of Sutton, Mass. which provided security, access control, video and fire alarm services for 950 homes and businesses, primarily in Central Massachusetts.

The wholesale central station business is a multi-faceted one, and companies in this business are keen on innovation, adding new capabilities every year. A few commonalities emerged as we spoke with central stations for this year’s annual roundup of wholesale monitoring.

The Monitoring Association’s (TMA) highest honor, the Stanley C. Lott Memorial Award for Exemplary Service, was presented to former TMA president and past executive director Jay Hauhn at the 2019 Annual Meeting in Napa, Calif. on October 16. The award honors Hauhn’s dedication and service to TMA and the monitoring industry over the course of his career, which spans more than 40 years.