TMA Awards Guardian Protection Services Monitoring Center Five Diamond Certification

The Monitoring Association (TMA) has announced that Guardian Protection Services’ Tempe, Ariz., 24-hour monitoring center has obtained the prestigious TMA Five Diamond Monitoring Center designation. 

This is the second Five Diamond designation for Guardian, ranked No. 6 on the SDM 100. Its Warrendale, Pa., monitoring center also holds the designation. Five Diamond is granted annually to monitoring centers that satisfy all requirements of the “five points of excellence.” These are related to employee education, quality customer service, false dispatch reduction, industry standards excellence and commitments to random inspections. By attaining the designation, Guardian demonstrates proof of an exceptionally high degree of responsibility to the local community and to its monitored security customers through the investment of time, money and commitment to quality operator training, the company reported.