John M. Merklinger, director of the Rochester/Monroe County 911 center and 311 call center, is the recipient of The Monitoring Association’s 2017 Public Sector Award. 

The Town of Highland Park, Texas, became the 22nd public safety answering point (PSAP) in the U.S. and the fifth PSAP in Texas to join the Automated Secure Alarm Protocol (ASAP) program. 

The Monitoring Association (TMA) has renewed The Protection Bureau’s Five Diamond Monitoring Center designation. This designation is granted annually to monitoring centers that satisfy all of the requirements of the five points of excellence, the company said in a press release.

Skylar Odin of Miami Springs was awarded ESA-FL’s first place in the Youth Scholarship Program. Odin’s father is Chief of Hialeah Fire Headquarters and her “guardian angel,” as she wrote in her essay.

Anyone who thinks the fire alarm industry — with its restricting codes and standards and conservative outlook — doesn’t experience exciting changes, would be wrong.

Some experts say the convergence of personal emergency response systems (PERS) is coming — the only question is when.

Point Blank Enterprises announced that it has been awarded a five-year contract by the North Miami City Council to provide the North Miami Police Department with IRIS Cam body-worn cameras, together with a collaborative case management system from Genetec Inc.

The Colorado Burglar and Fire Alarm Association (CBFAA) recently elected 2017 board of director officers. 

The National Association of Criminal Defense Lawyers (NACDL), with support from the Foundation for Criminal Justice (FCJ), released a report entitled, Policing Body Cameras: Policies and Procedures to Safeguard the Rights of the Accused.

As of March 16, 2017, The Monitoring Association (TMA) is the new name of the 67-year-old Central Station Alarm Association. The name change reflects an adjustment in mission and focus necessitated by growth and changes in the alarm monitoring industry (find out more about this decision in a Q-and-A with SDM and Elizabeth Lasko, TMA vice president of communications).