2020 was a tough year in the fire market for many. Improvements in technologies and the impending cellular sunset came up against supply chain issues and a talent shortage that made it a difficult-to-meet demand.
The winners of The Monitoring Association’s 2021 Monitoring Excellence Awards show that leading with your heart is just as important as leading with your mind.
August 9, 2021
Whenever a natural disaster or tragedy strikes, many invoke the words of popular children’s television host Fred Rogers, told to him by his mother: “Look for the helpers. You will always find people who are helping.” For these Monitoring Center Excellence Award Winners, the helpers are in the central station, helping all the time, even when they’re off the clock.