A family restaurant misrepresented their fire mitigation safeguards to their insurance company, and were denied coverage after a fire.

The New DICE Corporation is empowering security integration companies with Matrix Integrator, a cloud-based video event monitoring, surveillance and alarm notification suite for any video system, anywhere, at any time. 

Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, announced that El Pollo Loco, one of the nation’s fastest growing restaurant chains that specializes in fire grilled chicken, is relying on Interface's managed video verified alarms and intrusion alarm monitoring to reliably detect intrusions and minimize false alarms.

New fire alarm control panel technologies such as wireless and smart technology benefit fire protection companies as well as security integrators and alarm dealers.

Columnist Roy Pollack challenges professionals to test their knowledge in the latest 5 Minute Tech quiz.

An assisted living community consisting of several buildings, one of which was used as a residential personal facility for the elderly, experienced a tragic fire. The sprinkler system was protected by a fire protection monitoring service, which had merged with the defendant.

False alarms have long troubled video monitoring stations. With stations in Lafayette and Baton Rouge, La. and Chicago, Ill., Acadian Monitoring Services did better than most in the industry, estimating only two of three alarms received were false.

Jacqueline Brogan, central station manager at Alarm Detection Systems in Aurora, Ill., is The Monitoring Association’s 2020 Central Station Manager of the Year for her work in leading a team of more than 20 operators. She first joined the team in 2012 as an operator, then became a customer service representative in 2015. She returned to the central station in 2019 to take on her current position.

Incident Xpress Inc. announced that its new, cloud-based incident reporting software solution, Incident Xpress, is now available for access.

Central station redundancy and its significance is essential to understand. A select group have maintained redundancy over the years, although UL hasn’t mandated redundancy until recently.