“If FedEx knows where your package is, we should be able to tell you where your technician is,” said Jamie Haenggi, chief marketing and customer experience officer at Protection 1. With that line of thinking, Protection 1, Romeoville, Ill., ranked the second largest electronic security company in the United States in the SDM 100, announced the nationwide launch of Tech Tracker(sm), a service that notifies customers when a service technician is on the way, to growing customer accolades.

Bold Technologies experienced its largest increase in growth during the past 10 years with a 45 percent growth rate in 2010, the company announced. Bold Technologies had been anticipating a good year with a new product release and better positioning in the market, aggressively estimating a 25-percent-growth margin over the course of the year, but the company attained that target in mid-October 2010.

CDW LLC, Vernon Hills, Ill., a provider of technology products and services to business, government, education and healthcare, announced the results of its first Cloud Computing Tracking Poll, an assessment of current and future cloud computing use in business, government, healthcare and education based on a survey of 1,200 IT professionals familiar with their organization’s use of, or plans for, cloud computing. Twenty-eight percent of U.S. organizations are using cloud computing today, CDW found, with most reporting (73 percent) that their first step into the cloud was implementation of a single cloud application.

Up until the fourth quarter of last year, Devcon Security, Hollywood, Fla. operated nine branches, seven of them in Florida and two in New York. Fast forward to the end of June, and the company has built out its regional business into a nationwide platform with 52 branches and more than 900 employees.

ADS Security (ADS), Nashville, Tenn., promoted Christine Mudrak to central station manager. Previously central station quality control supervisor, Mudrak is now responsible for hiring, scheduling and training all central station employees, as well as overseeing the education of new ADS employees on central station procedures and policies. She will continue to supervise quality control in the central station and act as liaison between the central station and the company’s 14 branches. Mudrak was the first recipient of the CSAA Central Station Excellence Awards Operator of the Year award in 2006.

Agilence Inc., Camden, N.J., a provider of point-of-service (POS) video auditing™ solutions, purchased the assets of video analytics company Vidient Systems Inc. Agilence plans to modify and extend the technology and combine it with its Hawkeye™ platform to offer new applications and benefits for the transportation and retail industries.

VidSys collaborated with the United States Park Police (USPP) on a technology trial to protect the hundreds of thousands of people from around the country during the annual Fourth of July celebration in Washington, D.C.