J.D. Power conducted a study which found that overall customer satisfaction among home security system customers scored higher than the average satisfaction among other at-home services.
The ADT brand is synonymous with security — instantly recognizable by virtually every competitor and potential customer in the United States. Its 143-year history, combined with its massive size (an estimated $4.3 billion in gross revenues in 2017 and ranked No. 1 on the SDM 100 Report every year since its inception in 1991) puts this security dealer in the ranks of some of the largest companies in the country.
The Monitoring Association (TMA) recently announced a call to action to its members, urging increased TMA member participation in codes and standards development that impact the security and fire alarm industries.
J.D. Power conducted a study which found that overall customer satisfaction among home security system customers scored higher than the average satisfaction among other at-home services.
Sascha Kylau, vice president of sales at OneTel Security, was awarded The Monitoring Association (TMA)’s President’s Award for service to the alarm industry on October 11 at the 2017 Annual Meeting in Scottsdale, Ariz.
Clinton Township, Michigan’s most populated township, enacted a local ordinance requiring banks, liquor stores, firearm dealers and coin dealers to install video surveillance systems, according to an article in the Macomb Daily.
Samsung, a provider of home automation, and ADT LLC, a home and business security provider and ranked No. 1 on the SDM 100, together announced a new professionally monitored, self-installed life safety solution powered by the SmartThings platform.
MONI Smart Security, ranked No. 4 on the SDM 100, will provide a professional monitoring service for Nest Secure. In addition, MONI will be the only major security company offering Nest Secure with professional monitoring.