Trends & Industry Issues

RSS

By now, you have probably heard about Google’s BERT, and if you are like most of the people calling our office, you are concerned about what the October 24 update means for you and your website.

Masonicare is Connecticut’s largest not-for-profit integrated senior care continuum. With residential living, skilled nursing and rehabilitation, senior hospital, home health care, homemaker companion and hospice and palliative care, Masonicare cares for thousands of patients and residents every day.

Protecting life and property is the founding principal of the alarm monitoring industry. For over a century, our services have provided for the early detection of fire, intrusion and other life safety events.

Hiring, training and staffing at a monitoring center comes with a host of challenges. Finding reliable, entry-level staff with the right personality profiles that are willing to work any shift, any day of the year is one.

When it comes to running a top-tier monitoring center, the people component is perhaps the biggest factor that can make the difference — in some cases in life or death; but also the overall customer experience.

One of the most important things to any security salesperson is customer acquisition. Here are three of my favorite ways to find new prospects. They aren’t for the weak at heart, but they sure do produce results.

Welcome to 2020. This year has special significance for me, as my oldest son will graduate high school and prepare to go off to college in the fall.

The Open Connectivity Foundation (OCF), an Internet of Things (IoT) standards body, announced that products from BSC Computer GmbH, COMMAX, Haier, LG Electronics, Resideo, Samsung Electronics and SURE Universal will be showcased in completely interoperable smart home demonstrations at the OCF IoT Breakthrough press event at the Barrymore Restaurant in Las Vegas on Jan. 6, 2020, from 3–6 p.m. 

Securitas Electronic Security, the 2019 SDM Integrator of the Year ranked No. 11 on the SDM 100, has acquired the customer contracts and certain select assets of iVerify.US, a full-service interactive security company providing life safety, loss prevention and brand protection. 

What began as a collective effort on the part of eight forward-thinking security industry leaders on a cold night in 1949 has grown and evolved over seven decades to become The Monitoring Association (TMA), the internationally recognized non-profit trade association that represents professional monitoring companies, security systems integrators and providers of products and services to the alarm industry.