John M. Merklinger, director of the Rochester/Monroe County 911 center and 311 call center, is the recipient of The Monitoring Association’s 2017 Public Sector Award.
CEDIA has accepted the resignation of its Global President/CEO Vin Bruno, effective immediately. Bruno has resigned in order to focus on new opportunities in the residential and commercial technology industries, building upon his distinguished career and service to CEDIA, Crestron and VCOM International Multimedia Corporation, the company reported in a press release.
With thousands of consumers victimized by fraudulent door-to-door home security sales every summer, the Better Business Bureau, with the help of ADT and several industry associations, is sounding the alarm about deceptive tactics.
The result of the 2017 SDM 100 was upbeat: Collectively, the industry’s 100 largest security dealers grew their recurring monthly revenue (RMR) 18.4 percent, from $612 million to $725 million, last year.
Best Buy and Vivint Smart Home announced a strategic partnership to give customers an easy way to automate and manage their homes, called Best Buy Smart Home powered by Vivint.
The Electronic Security & Technology Association (ESTA), presented its first Lifetime Achievement Award to member Bob Helstrom, owner and CEO of Custom Security Systems, Lacey, Wash. Helstrom received the award at a luncheon held in his honor on May 2, 2017, during the ESTA annual Owner’s Conference in Seattle.
The Town of Highland Park, Texas, became the 22nd public safety answering point (PSAP) in the U.S. and the fifth PSAP in Texas to join the Automated Secure Alarm Protocol (ASAP) program.
The Monitoring Association (TMA) has renewed The Protection Bureau’s Five Diamond Monitoring Center designation. This designation is granted annually to monitoring centers that satisfy all of the requirements of the five points of excellence, the company said in a press release.
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