So much of my background comes from being an end user and working as an integrator. Managed services aren’t new for so many of us; but selling them can be challenging. Especially when you may be essentially trying to fit a square peg in a round hole, as many customers are used to buying technology, having it installed and then being left to “run” it.
Historically, the vast majority of security integrators have relied on project-based sales generating one-time revenue to fuel the success and growth of their businesses. Even those that have maintenance and support options rarely sell multiyear service contracts.
With a rapidly changing security landscape, opportunities for contract services abound as customers want solutions that can grow and change with their businesses.
Recurring revenue within the alarm industry has been the lifeblood of alarm dealers for decades. On the integration side of the physical security industry, however, many security integrators have historically had little or no recurring revenue.
Speco Technologies has announced its latest step in providing elite technical support and application design assistance with the creation of the Speco Engineering and Leadership (S.E.A.L.)Team.
When AlarmHive was in the process of development, the team decided it needed to support those who are less fortunate, and from day one of product launch, they began the process of determining who they would support.
Forty-four percent of U.S. broadband households who do not own or intend to purchase a smart home device perceive the devices as too expensive, so as more manufacturers deploy low-cost products with advanced features, the market could start to overcome this barrier.
These products and services were selected by an independent panel of judges based on a set of criteria that considered innovation, end user experience, response to market need and more.
The Consumer Technology Association (CTA) today announced CES 2021 — scheduled for Jan. 6-9, 2021 — will be an all-digital experience connecting exhibitors, customers, thought leaders and media from around the world.
The Z-Wave Alliance recently released its second annual Z-Wave State of the Ecosystem Report, which examines smart home and connected technology — both in and outside of the home — and explores the smart home landscape as it exists today, current and future trends and new opportunities, with an emphasis on the role Z-Wave technology plays in the advancement of the industry.