The economic recovery proved to be a mixed bag in 2011, the latest attrition study shows, with net attrition increases in all U.S. regions and internationally.
Attrition is the measurement of customer dissatisfaction, which, for the most part, is company-caused. However, some attrition of recurring monthly revenue (RMR) in recent years can be related to the effects of the recession on the security channel. Overall, in 2011 — the latest year for which data are available in the annual Attrition Measurement Study — the industry experienced mixed results depending on the size of a company and its location.
In today’s fast paced, highly competitive world, good leadership skills are essential. This year, PSA Security Network is proud to be offering leadership education throughout various events.
Do you think your security dealership or systems integration company may qualify to be ranked on the SDM 100 Report or the SDM Top Systems Integrators Report?
During the December 2012 IQ Certification annual membership meeting, executive director, Dale Eller, announced the election results for the 2013 IQ Board of Directors. Tim Creenan, Lynn Comer and Dave Currie each were elected to a two-year term, which began January 1, 2013.
Custom Alarm/Custom Communications Inc., Rochester, Minn., was named a Blue Ribbon Small Business Award® winner by the U.S. Chamber of Commerce for the fourth straight year.
Diebold Incorporated, North Canton, Ohio, announced Thomas W. Swidarski, president and chief executive officer, is stepping down from the company and its board of directors, effective immediately.
Do you think your security dealership or systems integration company may qualify to be ranked on the SDM 100 Report or the SDM Top Systems Integrators Report?
Citing his presence at the forefront of the IP camera revolution, the international fire and security exhibition (IFSEC) recently named Martin Gren, co-founder of Axis Communications, the security and fire industry’s top influencer.
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