Trends & Industry Issues

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Convergint Technologies, a global provider of service-based systems integration and ranked No. 2 on the SDM Top Systems Integrator Report, has acquired Miami-based Integrated Security Systems (ISS), making this the 10th company added to the Convergint family in the past 18 months.

As facial recognition technology continues to increase in popularity, a rising trend is programming them to recognize emotions, age, gender and criminal tendencies, according to an article in Vocative, a media outlet that says it monitors the Deep Web to reveal hidden voices, emerging trends and surprising data.

The security industry looks to the SDM 100 — a group of the 100 largest security companies ranked by their recurring monthly revenue (RMR) — as a wellspring of industry trends and operational best practices.

In this month’s feature article, “Financial Services: What’s Changed, What Hasn’t,” author Joan Engebretson focuses on some financing facts that are well known to security dealers  as well as some lesser known facts, such as that interest rates are expected to increase soon.

A recent case decided in the United States District Court for the Middle District of Florida is worth discussing. The defendant produces, markets and sells medical alert systems. 

Are potential customers poking fun at your cheap, flimsy business cards?

Since moving on after the sale of my second integrator company Atrion Networking to Carousel Industries, I became a free agent doing some consulting work.

How do you follow up with prospects to maintain momentum without being annoying?

From salespeople to technicians, the blizzard of IP devices and options can create confusion and uncertainty, which will likely result in lost sales, lost profit and customer dissatisfaction with the systems that they have obtained.

CEC has launched a new website design at www.cecinfo.com, along with new tagline: “The Experience Matters.”