With thousands of consumers victimized by fraudulent door-to-door home security sales every summer, the Better Business Bureau, with the help of ADT and several industry associations, is sounding the alarm about deceptive tactics.
The result of the 2017 SDM 100 was upbeat: Collectively, the industry’s 100 largest security dealers grew their recurring monthly revenue (RMR) 18.4 percent, from $612 million to $725 million, last year.
Best Buy and Vivint Smart Home announced a strategic partnership to give customers an easy way to automate and manage their homes, called Best Buy Smart Home powered by Vivint.
The Electronic Security & Technology Association (ESTA), presented its first Lifetime Achievement Award to member Bob Helstrom, owner and CEO of Custom Security Systems, Lacey, Wash. Helstrom received the award at a luncheon held in his honor on May 2, 2017, during the ESTA annual Owner’s Conference in Seattle.
The Town of Highland Park, Texas, became the 22nd public safety answering point (PSAP) in the U.S. and the fifth PSAP in Texas to join the Automated Secure Alarm Protocol (ASAP) program.
The Monitoring Association (TMA) has renewed The Protection Bureau’s Five Diamond Monitoring Center designation. This designation is granted annually to monitoring centers that satisfy all of the requirements of the five points of excellence, the company said in a press release.
Skylar Odin of Miami Springs was awarded ESA-FL’s first place in the Youth Scholarship Program. Odin’s father is Chief of Hialeah Fire Headquarters and her “guardian angel,” as she wrote in her essay.
DMP announced the successful completion of its first surveillance audit following the transition to the 2015 edition of the ISO 9001 quality management system standard in 2016.
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