Trends & Industry Issues

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Every time we at SDM have an opportunity to ask our readers what their greatest business challenges are, the topic of “finding and retaining employees” always emerges as one of — if not the most important — issue that dealers face.

When talking with potential new customers over the phone, they often ask, “What do you think of my logo?

At the recent ISC West Conference I had a great opportunity to moderate a SIA-sponsored educational session delivered by PSA Security titled “Cementing Customer Loyalty in Competitive Times.”

About a month ago, I spoke to a group of security integrators and they asked me what the most essential sales skills for success in 2017 and beyond were.

We’ve all had them: trials and tribulations on project installations. The culprit is often poor communication or lack of communication.

After being acquired by Price’s Alarms, Bolt Security has rebranded and updated its website.

In FCi’s Wireless Blog, “Bring Down the Corporate Walls!” written by Shahab Siddiqui, director of wireless solutions, the Millennial generation is front and center when discussing wireless technology.

Pelco by Schneider Electric, announced the launch of a new informational website for the security industry.

Tyco Security Products added a new partner portal for its Connected Partner Program to further simplify the third-party integration process with various Tyco Security Products brands.

NTT Security, the specialized security company of NTT Group, announced the formation of the Global Threat Intelligence Center (GTIC) to replace what was known formerly as the Security Engineering and Research Team, which last year transitioned under the NTT Security brand.