SDM talked with several security dealers about their recent experiences with business operations software designed specifically for the security industry.
I-View Now, a software company that has been providing video verification services to central stations and end users since 2011, will be releasing its Police Alarm Portal video verification solution for law enforcement as an extension of its existing technology.
ADT Inc., SDM’s 2017 Dealer of the Year, and Cofense, a provider of human-driven phishing defense solutions worldwide, are offering phishing detection and response to ADT customers.
The Monitoring Association announced the 12 finalists for the 2018 TMA Excellence Awards. Listed in alphabetical order by company within each category, they are...
IoT, DIY/MIY, cyber security, active shooters — SDM 100 dealers talk about the issues that will have the biggest impact, either positive or negative, on their businesses this year
At a recent industry event we heard a speaker explain how cold calling was a primary solution to gain new customers, and it baffled us. Those archaic tactics are still being used, even with so much technology, analytics and data — not to mention the fact that analytics and data can be measured and are affordable.
SDM recently featured Allstate Security Industries (ASI) of Amarillo, Texas, in its cover story, "Is It Time for Drones & Robots?" as a company that was already employing drones in its security offerings. Allstate Security recently built a state-of-the-art monitoring center as well, so SDM decided to talk to Melinda Braden, ASI’s central station manager to ask a few questions about using drones as part of ASI’s security offering.
While growth was not quite as robust as the prior year, SDM 100 dealers still managed to grow RMR by 4.2 percent last year, despite the many disruptors now present in the channel
Collectively, the SDM 100 security dealers grew their RMR 4.2 percent, from $618 million to $643 million last year. Among the top 100 there were 88 dealers who individually improved their RMR rate in 2017 over 2016.