Dealer of the Year - Articles - Page 3

Small Steps, Big Results

December 13, 2012

Transformation is rarely instantaneous. It generally starts with one small initial change — repeated over and over. For Protection 1, small changes in every area of the company have produced remarkable transformation, resulting in a year deserving of the SDM 2012 Dealer of the Year award.

Protection 1’s Targeted Transformation Earns Dealer of the Year Award

Changes in Protection 1’s culture, execution, services and infrastructure — all centered around the customer — have transformed it from a declining company into an innovative, dynamic force.

Heather Klotz-Young

December 6, 2012

Talk to a Protection 1 employee and there is a palpable energy that radiates outward about their job, the company and the customer. Chicago-based Protection 1, has always contained a deep-rooted love for the customer. But while employees embraced the concept, the execution was missing, as Protection 1 experienced declining growth for seven consecutive years.

Take a Closer Look

Heather Klotz-Young

December 16, 2011

Vivint has had a disputed ride to its place as the No. 4 company in the industry on the SDM 100, but its bold “first adopter” attitude of new technologies is helping make security a “Best Buy” and opening new growth — and that needs to be recognized.

Pushes Boundaries

Vivint, the SDM 2011 Dealer of the Year, has a knack for pushing boundaries and thus redefining the security industry — the hallmark of a true leader.

Heather Klotz-Young

December 16, 2011

Vivint Inc., Provo, Utah, is not a security company. Well it is, but it isn’t. On the one hand, it sells security systems and is the No. 4 security company on the SDM 100, so some people call it a security company. On the other hand, it also offers a full line of home automation services, leading others to call it a home automation company. Confused?

Master of The Value Add

Security Networks, an SDM 2011 Dealer of the Year Honoree, is experiencing strong growth with strategies that maximize the ‘value add’ for its ever-growing affiliates and end users.

Heather Klotz-Young

December 1, 2011

There is value in reliability. There is value in new technologies. There is value in services that make life easier. There is value in quality customer service. There is a whole list of ways that Security Networks, West Palm Beach, Fla., continues to provide value for its affiliate dealers and the end users the affiliates serve.

Success From The Inside Out

Over the past year, Protection 1 did an ‘internal rebrand’ — changing its processes and service from the inside out, resulting in a remarkable transformation that deserves recognition as an SDM 2011 Dealer of the Year Honoree.

Heather Klotz-Young

December 1, 2011

Every year, Protection 1 sets an internal theme. In 2011, the theme was “Unstoppable,” which evolved from a paraphrase of a Thomas Edison quote that says, “If we all did the things we are capable of doing, we would literally astound ourselves,” describes Jamie Haenggi, chief marketing officer, Protection 1, Romeoville, Ill.

Carmageddon vs. Carmaheaven

Heather Klotz-Young

August 9, 2011

Planning and communication took L.A.’s “Carmageddon” from a potentially disastrous main event to a successful non-event. The security industry does the same thing every day.

2010 SDM Dealer of the Year: Strength in Connection

December 1, 2010

When The Protection Bureau saw the recession coming, it decided on what some would call a risky course of action. The company chose to use an offensive — not defensive — growth strategy, expanding its offerings and growing its customer service department. It proactively connected with its current clients through a new Client Care Department and a company-wide, downright fanatical focus on customer satisfaction and intentional interaction.

SDM Dealer of the Year 2009 Honoree: Not the Norm

Lindsay Whitehurst

December 1, 2009

This year, as hundreds of companies all over the country shrunk and cut back, one security company in Provo, Utah, did something unusual. APX Alarm Security Solutions Inc. (APX) grew

2009 SDM Dealer of the Year Honoree: ADAPT & THRIVE

Linda Pohle

December 1, 2009

Two generations of the Pastore family direct Crime Prevention Security Systemsâ€”and consider employees their extended family. From left: Office Manager Jessica Pastore; Vice President of Sales Randi Elrad; President John