Wireless companies have recently had the calls appear as spam on caller ID. Without being able to cancel an alarm, this has caused unneeded dispatches to PSAPs. The result has been more false dispatches.
The City of Cincinnati is the latest agency to implement Automated Secure Alarm Protocol (ASAP), technology that automates communication between alarm monitoring central stations and Public Safety Answering Points (PSAPs)/ 911 centers, resulting in faster, more accurate emergency responses for users of monitored alarms.
ADT, a smart home security provider serving residential and business customers ranked No. 1 on the SDM 100, has taken another step to enhance its owned and operated professional monitoring services by acquiring I-View Now, a video alarm verification service.
