CPI Security Systems, SDM’s 2019 Dealer of the Year, filed a lawsuit on Sept. 11 against Vivint Smart Home, accusing the company of tricking customers into signing up for Vivint’s services by posing as CPI employees or representatives.
CPI Security has found that doing all functions in-house is the key to providing a first-class employee experience, staying on top of the latest technologies and keeping customers happy and engaged — all of which drive growth.