A UL work group has been focused on proposed changes to UL 827 that incorporate UL’s Central Station Operator Work from Home Guidelines into the standard.

With news of COVID-19 sweeping the nation and the world, many organizations have sent their employees home to work remotely to help prevent the spread of the illness. Leaders who previously weren’t comfortable with allowing flexibility in hours and location of work have been forced into these arrangements out of sheer necessity.

For those working in monitoring call centers, the transition to working from home isn’t so easy.