Residential customers know that having a home security system protects their property and gives extra peace of mind, but what keeps a residential customer from leaving their service provider? Livewire thinks it has found a way to retain its customers and keep them engaged with Alarm.com.

Guardian Protection Services (ranked No. 5 on the 2018 SDM 100) marked its 11th year of participation in a Pittsburgh-area community event by donating a monitored smart security system to a family in need.

Uplink Security and Nortek Security & Control recently completed the integration of the firmware of Uplink with the firmware of Nortek’s 2GIG GC2 panel, allowing alarm dealers to easily pair the GC2 panel with Uplink’s suite of home security services.