The days of carting around a jumble of keys are coming to a close, thanks to new technology for home access controls in the form of keyless, cellphone-enabled locks for residences. Millions of people, all over the world, use the key-and-lock solution for safeguarding their homes every day. But today’s keys have gone electric, thanks to the evolution of smartphone.
More than half (56 percent) of Americans have smartphones today, according to the Pew Internet & American Life Project. And that number most likely is higher among people who have security systems.
For years, video surveillance was too costly for all but the most upscale of residential customers. But thanks to advances in video and communications technology, that’s no longer true. Some dealers now sell video to 10 to 25 percent or more of new residential accounts.
End users see significant benefits from using their smartphones and other mobile devices to watch what’s going on at their businesses. Here’s what integrators need to know to meet customer expectations.
Like many managers of small businesses, Kevin Mykle gets awakened in the middle of night from time to time by a call from his central station to let him know that an alarm has come in from his company — Surrey, British Columbia-based Stampede Tack & Western Wear.
When technicians at Aberdeen, N.J.–based security dealer Garden State Fire and Security install or service a system, one of their tools is a laptop equipped with cellular data connectivity. To put the system on test, technicians use a portal operated by SentryNet, Garden State’s wholesale central station, which has locations in Greenville, Miss. and Pensacola, Fla.