Innovative Business Software, a major supplier of central station automation software, has earned the first-ever UL certification for a cloud-based monitoring product.

“It took a total of three years, including one to implement and troubleshoot the system so it ran smoothly once we went live,” said UCC’s CEO, Don Munford. “The extra time we put into making sure we have the right system in place is a service we always provide with pride to our dealers.”

Central station automation software is becoming more sophisticated, often adding functionality similar to what has been pioneered in other industries. For example, scripting capability built into new central station software prompts operators to ask the right questions in much the same way that “wizard” functionality helps people use other types of software.

Central station automation software is becoming increasingly sophisticated, often adding functionality similar to what has been pioneered in other industries. For example, scripting capability built into new central station software prompts operators to ask the right questions in much the same way that “wizard”

The decision allows Security Partners to better connect with its new acquisition, Response Center USA of San Antonio, Texas, while providing an even greater level of support products and services to its dealers and their customers.