Jack L. Hayes International Inc. released the results of its 33rd annual retail theft survey, which reports on more than 184,000 shoplifters and dishonest employee apprehensions in 2020 by 22 large retailers, who recovered over $81 million.

Shrink, comprised of shoplifting, employee or supplier fraud, and administrative errors, rose in the U.S. from 1.28 percent of sales in 2013-2014 to 1.97 percent during 2014-2015, according to responses from common retail respondents who participated in Global Retail Theft Barometer surveys both years.