CMS is rolling out its new dealer portal, CMS Compass, to its dealers across the U.S. 

John M. Merklinger, director of the Rochester/Monroe County 911 center and 311 call center, is the recipient of The Monitoring Association’s 2017 Public Sector Award. 

SentryNet, a provider of wholesale central station monitoring services, began its 30‐year journey in 1987 when the first alarm signal was received in its Greenville, Mississippi, monitoring center. 

As of March 16, 2017, The Monitoring Association (TMA) is the new name of the 67-year-old Central Station Alarm Association. The name change reflects an adjustment in mission and focus necessitated by growth and changes in the alarm monitoring industry (find out more about this decision in a Q-and-A with SDM and Elizabeth Lasko, TMA vice president of communications).

ESX provided a blend of stimulating networking opportunities, peer-developed and peer-delivered educational sessions, thought-provoking business and industry presentations from the main stage, and next-generation products and services on the show floor.

Security dealers that use a third-party central station for monitoring have a lot riding on their relationship with that central station.

Columnist Roy Pollack challenges professionals to test their knowledge in the latest 5 Minute Tech quiz.

Honeywell announced AlarmNet 360, a new cloud-based management platform designed to help security dealers and central stations drive business growth, simplify account management and streamline installations.