PSA announced that Active Risk Survival Inc. (ARS) has joined its Business Solutions Provider program. Active Risk Survival provides tactical awareness training for sales professionals representing security integrators and manufacturers. Their offerings also include comprehensive risk assessment and policy reviews for all-hazard preparedness.
You have heard the old adage, “Treat people the way you want to be treated.” That isn’t the ultimate client experience; it needs to be, “Treat people the way they want to be treated.”
March Networks, a global provider of intelligent video solutions, announced the winners of its annual North American Partner Awards. The awards recognize companies for their excellence in delivering on customers’ video surveillance and video-based business intelligence requirements, and for driving exceptional results.
The 12 PowerHouse Alliance distributor members announced a jam-packed schedule of events and trainings for dealers and integrators interested in AV, control, networking and security throughout the month of June.
This week, the Electronic Security Association’s National Training School launched its new Online Instructor Led Training (OILT) platform providing synchronous online training to its customers. ESA has been a front-runner when it comes to offering online courses for the electronic security industry, and the association’s training school continues to evolve with this new and convenient delivery method.
In the recent words of London police commissioner Cressida Dick, social media serves to “rev people up,” so the global push to crack down on extremist and violent internet content is unsurprising. In March, the European Commission demanded that tech firms remove terrorist posts within one hour of their appearance. Similar calls have come from corporations and commentators, alike. These forms of pressure are important but focused only on the problem of social media serving as a tool for spreading violent ideas and propaganda. Disturbingly, social media use itself may be predisposing individuals to commit terrorism, shootings and other forms of violence by impacting user behavior and well-being.
SDM talked with several security dealers about their recent experiences with business operations software designed specifically for the security industry.
ADT Inc., SDM’s 2017 Dealer of the Year, and Cofense, a provider of human-driven phishing defense solutions worldwide, are offering phishing detection and response to ADT customers.
The Z-Wave Alliance, an open consortium of global companies deploying Z-Wave, recently announced a new program with IoT services provider PlumChoice, to deliver an exclusive level of support options for Alliance members.
At a recent industry event we heard a speaker explain how cold calling was a primary solution to gain new customers, and it baffled us. Those archaic tactics are still being used, even with so much technology, analytics and data — not to mention the fact that analytics and data can be measured and are affordable.