Examples of excellence can be found in many places throughout the security industry. The companies that strive for it should be commended for their efforts that offer the end result of a great customer experience.
The 2014 Central Station of the Year winner is COPS Monitoring, which is Five Diamond and IQ certified, as well as the holder of multiple UL listings including UL 2050. COPS Monitoring operates five hot redundant and load-sharing UL-listed central stations.
With the added mobility, smaller form factors, wireless communications, and integration with apps, GPS, and geo-fencing, the solutions are more acceptable and effective than ever before. Here are just a few of the advancements in today’s “next-generation” PERS.
United Central Control Inc. (UCC), a San Antonio-based company purchased the wholesale monitored accounts of Red Hawk Monitoring LLC, formerly Counterforce USA, and now a wholly owned subsidiary of Red Hawk Fire & Security LLC, out of Houston.
ADT, Boca Raton, Fla., extended its video surveillance capabilities with new cloud-based and enhanced local DVR offerings designed to meet the unique needs of small business owners. In the past, ADT’s offerings for small business were similar to those offered to residential clients.
Monitronics was awarded the 2013 Annual Police Dispatch Quality (PDQ) Award from the Security Industry Alarm Coalition (SIAC) and the False Alarm Reduction Association (FARA) at the Electronic Security Expo’s 2014 Icebreaker Luncheon held on June 24, 2014 at The Music City Center in Nashville, Tennessee.
Bay Alarm, ranked No. 13 on the SDM 100 with $7,781,772 in recurring monthly revenue (RMR) on Dec. 31, 2013, announced that it acquired SDA Security, a family-owned and operated alarm company in San Diego. SDA Security, Riverside, Calif., has provided security services to the San Diego and Inland Empire markets for more than 80 years.
Iverify, a provider of real-time remote security monitoring services, and Trans Alarm Security Services, a provider of life safety and property protection solutions, announced a merger resulting in one of the most comprehensive security product and service suites in the industry. Additionally, Securitas, announced it has made a minority investment in Iverify, which will result in an ownership position in the combined operations of Iverify and Trans Alarm.
Pangaea Services, Inc., Lewes, Del., the maker of The Defender, is proud to announce a partnership with Alarmsoft, Virginia Beach, Va., a provider of software solutions for security and central station monitoring.