Monitoring

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Critical Response Group (CRG) and Intrado, announced the integration of CRG within Intrado’s FirstNet certified Safety Shield application.

Industry insiders explain how advanced video analytics technology is transforming central monitoring stations, enhancing public safety, and improving collaboration with law enforcement and emergency responders.

Mark Fletcher, vice president of public safety at 911inform, explains the advanced capabilities, implementation challenges and benefits of the Next Generation 911 system.  

By adopting the AVS-01 Standard, TMA says monitoring centers can enhance alarm response processes and contribute to industry-wide standardization and efficiency.

The Monitoring Association signed a multi-year managed services agreement with Mission Critical Partners to accelerate the rollout and development of the Automated Secure Alarm Protocol service, driving the development of ASAP’s next-generation, cloud-based solution.

In remote video monitoring, best practices at the customer premises lead to successful outcomes at the central station.

The Immix certification program is based on employee training, as well as system and infrastructure requirements.

This SDM 100 brand-usage report details the top technology vendors and distributors that earned their business in 2023.

Wireless companies have recently had the calls appear as spam on caller ID. Without being able to cancel an alarm, this has caused unneeded dispatches to PSAPs. The result has been more false dispatches.

TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to emergency communication centers.