Hiring, training and staffing at a monitoring center comes with a host of challenges. Finding reliable, entry-level staff with the right personality profiles that are willing to work any shift, any day of the year is one.
Learn why video management software is ideally suited to serve as the hub of integrated systems — and how to help end users get the most out of their VMS solutions.
While camera manufacturers continue to deliver products with higher and higher resolutions, that’s no longer the main goal of video surveillance, purports Laurent Villeneuve, product marketing manager, Genetec, Montreal. Instead, it’s more about expanding the use case for surveillance by increasing end users’ return on investment.
CPI Security has found that doing all functions in-house is the key to providing a first-class employee experience, staying on top of the latest technologies and keeping customers happy and engaged — all of which drive growth.
Gone are the days when emergency communication just meant going to a fire panel and making an announcement over the public address system. With today’s technology options, why not take advantage of all the possibilities?
If you want to see how far technology has come with emergency communication and notification capabilities, look no further than Virginia Tech, a university campus that experienced two shooting events.
Central stations never stop innovating. Video verification, text messaging and apps are hot, but those are just a few of the new developments from this group of wholesale monitoring service companies.
The wholesale central station business is a multi-faceted one, and companies in this business are keen on innovation, adding new capabilities every year. A few commonalities emerged as we spoke with central stations for this year’s annual roundup of wholesale monitoring.
The term “entry control” can be confusing to some; but it doesn’t have to be, says Mike Busby, marketing and sales manager for Viking Electronics Inc., Hudson, Wis.
Back when video surveillance relied on tape-based VCRs for recording, deploying these systems was fairly straightforward. You simply connected the camera or cameras directly to the VCR and — voila — everything was captured on tape. Retention depended on how often you wanted to switch out the tape and how much cabinet space you had to store tapes.
Cloud-based access control can make life easier for both the security integrator and the end user, as well as open up new markets and opportunities to integrators.
The security industry’s use of drones has exploded in the past 12 months, making adoption lightning-fast for an industry known as a bit of a dinosaur. If you haven’t started offering drone solutions for your customers, you’re already late.
In April 2018, SDM published an article exploring to what extent unmanned systems would be used in the security industry. Oh how things have changed in just 19 months.
This probably sounds like the start to an article about work/life balance, team-building exercises, or a fantasy sports pool, but I promise you it is not.