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Artificial intelligence (AI) has taken our industry to a whole new level, becoming a force multiplier for video monitoring by filtering out false alarms.

An interesting case in Georgia arose when a brother brought an action against a home security company for failing to properly notify.

If you don’t think business intelligence should be part of your plan because your customers aren’t yet asking about it, you’d better rethink that so you can get on top of the trend.

Smart home capabilities are the sizzle that can help sell the security system steak. And smart locks are among the most sizzling smart home options. Here are six key developments in this area — and seven more that could be coming over the horizon.

Columnist Roy Pollack challenges professionals to test their knowledge in the latest 5 Minute Tech quiz.

Allied Universal announced the launch of HELIAUS, an advanced artificial intelligence platform designed to improve safety and reduce risk by enhancing on-site guarding services. 

Artificial Intelligence (AI) promises to take surveillance to a whole new level.

Each year, the federal government makes investments in critical capabilities to meet security requirements, which the security industry strives to provide.

There is an art form that unfortunately is vanishing from our culture: the stubborn fortitude that causes people to attempt to fix just about anything around the house or office.

Every security or fire alarm installation comes with its own set of challenges; but one Chattanooga, Tenn.-based security dealer found himself faced with an actual castle — complete with 12-foot thick stone walls and an owner who was meticulous about details.