Wells Sampson is vice president of American Alarm & Communications, Arlington, Mass. He grew up with the company his father, Dick Sampson, started in 1971. As vice president for the past eight years, Wells has helped the company more than double its annual revenue from $6.5 million to more than $14 million. As chairman of technician training for the Massachusetts Systems Contractors Association, he established a new world-class statewide license training program based on U.S. Dept. of Labor approved Electronic System Technician curriculum.
We are all keenly aware that the proliferation of Voice over Internet Protocol (VoIP) is, perhaps, the most disruptive market development in our industry in years. Yet, our efforts at