Brianna Wilson

Octave recently launched as a standalone, pure-play software company ready to double down on physical security.

I had the pleasure of putting together both of this year’s Video Monitoring Today features, in which SDM explores the “nuanced” and “fragmented” video monitoring market with over a dozen experts who are in the field every single day.

Security dealers share proven tips for entering, expanding and differentiating in today’s fast-growing video monitoring market.

Dealers share practical advice for getting into video monitoring, as well as the toughest lessons they learned when they were first entering the market.

AI is reshaping video forensic search, turning hours of footage into minutes of insight. But expectations often outpace reality. This article examines the gap between promise and performance and what security professionals should really expect from today’s AI technology.

SDM went behind the scenes with Mike Barnes, Scott Elkins and Taylor Criddle to discuss the ESA Industry Research Center, a new resource designed to give the security industry a new lens into performance, growth and what’s ahead.

ESX 2026 delivered a mix of inspiration, emotion and practical insights. Attendees explored fire market growth, leadership through failure and cost-effective strategies for thriving in today’s security landscape.

Since its launch in October 2025, the BHX platform has changed how Brinks Home recruits, trains and supports sales professionals by centralizing onboarding, communication and career development tools.

The security and smart home market is experiencing forward momentum, with an uptick in demand for updated systems integrating AI for proactive security and convenient lifestyle. Dealers’ success hinges on keeping up with technology and presenting their value proposition against DIY solutions.

ARS Technical Services implemented NAPCO’s Prima solution to meet the rising multi-dwelling unit demands with faster installs, flexible systems and a better experience for residents.