Advanced Security Systems, based out of California, is a family owned and operated security and alarm monitoring company that takes pride in its customer relationships. So when President and CEO Chuck Petrusha noticed customer service wasn’t where it should be, he enlisted the help of the Ritz-Carlton company to train his employees and redefine Advanced Security’s service values.

At Brivo and Eagle Eye Networks' 2024 Cloud Security Summit, SDM sat down with Dean Drako of Eagle Eye Networks to talk AI and the evolution of video managment systems (VMS).

At Brivo and Eagle Eye's 2024 Cloud Security Summit, SDM sat down to talk with Justin Stearns of this year's Systems Integrator of the Year: Chimera Integrations

SDM recently spoke with three companies that ranked on this year's 2024 Top System Integrators list. Dan Bresingham, CEO, Everon; Andy Boyd, CEO, Integrated Protection Services (IPS); and Jospeh Lynch, CEO/founder, Minuteman Security & Life Safety talk about the challenges they overcame and their successes over the past year.

SDM recently spoke with James Reno, vice president, sales, Alarm.com, and Terry Rivet, owner - member, Tech Systems Inc. about the role of the integrator in active shooter events. Specifically, they talk the tech available to help in the event of an active shooter.

SDM recently spoke with James McCormick, CEO, Cloudastructure, about opportunities in multi-family, ROI, network connectivity and the common challenges faced by integrators in cloud-based video and remote guarding solutions.

SDM spoke with Steve Butkovich, president, The Monitoring Association (TMA), and Julie Webber, vice president, education & training, TMA, about the AVS-01 standard and the association's free online AVS-01 training.