Harris County, Texas is the latest Public Safety Answering Point (PSAP) to implement Automated Secure Alarm Protocol (ASAP) technology that automates communication from alarm monitoring central stations to PSAPs and 911 centers, resulting in faster, more accurate emergency response for users of monitored alarms.
Security Partners, a wholesale provider of advanced central station monitoring services, announced the addition of three sales leaders to its growing team.
A UL work group has been focused on proposed changes to UL 827 that incorporate UL’s Central Station Operator Work from Home Guidelines into the standard.
The Monitoring Association (TMA) is hosting a special Virtual Town Hall panel presentation featuring editors from five different security trade publications, including SDM.
ADT is facing two class action lawsuits after it was revealed that a Dallas, Texas-area service employee was spying on hundreds of customers over a period of seven years.
Immix, a global provider of commercial central station software for remote managed video services, announced today that Chris Brown will take over as CEO and oversee the global business from end-to-end.
Monitored alarm users in Onondaga County, N.Y. will experience faster, more accurate emergency dispatches now that the county has launched Automated Secure Alarm Protocol (ASAP) to automate communication between alarm monitoring central stations and Public Safety Answering Points (PSAPs)/ 911 centers.
The new course builds upon TMA’s popular Operator Online Level 1 training program by offering six advanced modules that support the skills and standards of professionalism needed to be an effective contributor in the monitoring center.
According to new research from SafeHome.org, 37 million U.S. households are expected to own a security system by 2023 — up from an estimated 24 million owners today.
After the California Alarm Association’s (CAA) Spring Convention (which was originally scheduled for May 13-16 in Palm Springs) was cancelled due to the coronavirus, the organization decided to move the event online.
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