As the technology of video monitoring grows in capabilities and use cases, another concern begins raising its head: privacy. Recently, some countries have looked to use this capability to help with the coronavirus outbreak and enforcing stay-at-home and social distancing mandates.

Benjamin Franklin is reported to have said, “Out of adversity comes opportunity.” The security industry, like many businesses in the U.S. and the world, has certainly seen some adversity this year. In the video monitoring part of the security industry, however, a situation that started as chaos quickly shifted to unique opportunities to help both existing and new customers.

Recently everyone has learned to live in what seems to be a new world, and in many ways, we have all succumbed to change in one way or another.

Nine years after its 2011 launch, The Monitoring Association’s (TMA) Automated Secure Alarm Protocol (ASAP) service is slowly — but surely — creeping into monitoring centers everywhere.

SureView Systems, a provider of physical security software automation, has developed a new API that will allow AI technology to seamlessly integrate to its Immix software suite to reduce the number of false or nuisance alarms that hit a central station operator queue.

National Monitoring Center (NMC) announced the hire of Mark Matlock as vice president of sales.

This year at TMA’s annual meeting in Napa Valley, I led a panel on telecommunication opportunities available through leveraging modern technologies while holding on and winding down older technologies to support legacy systems and communications.

For the last eight years The Monitoring Association’s Alarm Industry Communications Committee (AICC) has been running an annual communications survey.

COPS Monitoring, a provider of wholesale professional alarm monitoring services in North America, announced the migration of its Generations monitoring software platform to jBASE from ZumaSys.

Protecting life and property is the founding principal of the alarm monitoring industry. For over a century, our services have provided for the early detection of fire, intrusion and other life safety events.