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Looking ahead, the majority of dealers and integrators are optimistic that 2025 will be a good year for the security industry.

Looking ahead, the majority of dealers and integrators are optimistic that 2025 will be a good year for the security industry.

The measure of a company’s success is often demonstrated in a series of numbers and percentages, but this company dialed its metrics up to 11 — and is reaping great rewards for its efforts at every level.

Explore key drivers behind the North American fire protection systems market growth, regulatory requirements, technological advancements and new communication solutions.

The 2024 SDM Systems Integrator of the Year excels at its three top priorities: employee & community connection; a customer approach with cutting-edge technology; and financial success that feeds directly back into the company and the communities it serves.

With unprecedented changes in technology and customer expectations driving up demand, the 2024 SDM Top Systems Integrators had a banner year.

This SDM 100 brand-usage report details the top technology vendors and distributors that earned their business in 2023.

A dynamic landscape marked by the rising application of AI and its subsets is fostering advanced analytics and real-time monitoring, while the concurrent adoption of cloud-based solutions and edge computing underscores a shift toward scalable infrastructures.

With the pandemic and supply chain issues both mostly in the rear-view mirror, security dealers and integrators are returning to “normal” and focusing on more typical challenges such as the economy, increasing sales, competing effectively and generating more RMR.

Faced with debt, higher than desired attrition, challenges in retaining employees, inflation and supply chain issues caused by a global pandemic, this company managed to get completely debt-free, lower attrition, raise both wages and prices, and still make a profit — all of which resulted in a “war chest” that helped them invest in key cyber and marketing efforts.