By adapting their sales models, vendor relationships and pricing, the 2023 SDM Top Systems Integrators performed exceptionally well in spite of significant obstacles.

The top manufacturers and distributors used by SDM 100 dealers.

According to SDM’s 2023 Industry Forecast, more than 1 in 2 (56 percent) security professionals expect revenue from access control systems (on-premise and cloud-based) to increase in 2023, marking a healthy 10-point jump from the previous year.

SDM 100 companies reported a wide variety of experiences in 2022, very much depending on the path, location and unique set of challenges that made up their business conditions last year. As a group, however, they continue to rise to the challenges put before them and find their individual path to success.

Despite continuing battles with the supply chain, spiking inflation and other obstacles, the video sector remains on a robust, upward trajectory. 

The good news is COVID-19 seems to be in the rear-view mirror; but ahead all signs point to a recession. Security dealers and integrators are wary, but cautiously optimistic they can weather this downturn with the skills they have honed in recent years.

When it comes to maintaining relationships with customers, this company is at the top of its game, all while increasing revenue and keeping employees healthy, happy and engaged. 

In an era of constant change, this year’s SDM Systems Integrator of the Year organizes big changes like few others — tackling enormous challenges without compromising customer service or employee satisfaction, all while rolling out new offerings, systems and a new name. 

Although the industry remains subject to supply chain disruption, a precarious labor shortage and other headwinds, multiple growth factors are creating a lot of overall positivity across the fire alarm systems marketplace. 

Security integrators had a tough challenge in 2021 and continuing in 2022 — supply chain shortages and rising and/or constantly changing pricing.