The Central Station Alarm Association (CSAA) International announced that the National Monitoring Center locations in Lake Forest, Calif., and Irving, Texas, has obtained the CSAA Five Diamond Central Station Certification.
Delaware County, Ohio, is the latest municipality to go live with Automated Secure Alarm Protocol (ASAP), a technology that automates communication between alarm monitoring central stations and 911 centers, resulting in improved accuracy and speed of emergency response.
While most people already know this, there may be some who haven’t yet learned one of the most absolute truths for dealers and integrators in the security industry: recurring monthly revenue (RMR) is the key to success.
The Protection Bureau announced the Central Station Alarm Association (CSAA) has renewed its Five Diamond Certification of the company’s monitoring station.
Power management company Eaton launched its PredictPulse service, a next-generation remote monitoring and management system that collects and analyzes data from connected power infrastructure devices to help reduce the risk of downtime.
Since the widespread emergence of mobile computing technology in the 1990s, an entire industry has erupted with the mission to enable field service with better tools.
The CANASA breakfast on Feb. 25 in Burlington, Ontario, featured a panel of experts on the topic of video-verified alarms from Videofied (RSI Video Technologies), Tyco, and Norelco safeCAM. Sergeant Carolyn Sweenie, the alarm coordinator from the Toronto Police Service, was there to interact with the panel members and provide feedback to the CANASA attendees.